• Travis Skaalgard
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    143 years ago

    I used to love Discord and think it was a very good piece of corporate software, and I happily moved all my communications to it at one point. When I started to move to FOSS alternatives to most corporate social platforms I got rid of Discord too, then I tried to go back for the sake of my friendgroup, but when I went to make a new account, it decided it needed a phone number to verify me, because of my VPN. Then I got banned. Then I made a new account, and got banned again. I don’t have any more phone numbers and can’t really get back on Discord, and this seems like a massive flaw to me.

    In addition to this, all sorts of group chats, message boards, forums, etc, have now been locked behind this wall. Projects and communities that used to have an IRC or a forum are now almost exclusively located on Discord. It’s like Facebook in this way.

    It’s also just a shitty electron wrapper around a webpage, which I have FeelingsTM about.

    Not to mention the MASSIVE problem Discord has with pedophiles and groomers.

    • @Akimoto@lemmy.ml
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      113 years ago

      In addition to this, all sorts of group chats, message boards, forums, etc, have now been locked behind this wall. Projects and communities that used to have an IRC or a forum are now almost exclusively located on Discord. It’s like Facebook in this way.

      I agree. Even though Discord’s privacy policy is nowhere near as bad as Facebook. But the fact that everything has moved to Discord thus creating a monopoly for business communication is very bad. I hope there are some viable and ethical competitions.

  • @eyr@lemmy.ml
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    133 years ago

    Discord feels like a necessary evil in my life since so many communities are on it. Trying Element was worse UX in my experience, which is awful if you’re trying to get people to switch.

    Discord is relatively fine right now and the worst part of the privacy policy is the risk of being acquired. That said, Facebook seemed pretty nice and cool before it became what we know it is today.

    • @sgtnasty@lemmy.ml
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      33 years ago

      I feel like its WAY to invasive in my privacy. I have to use it for so many things, but I try to get folks to use Telegram instead. Telegram is much nicer UI. Discord is over bloated with crap and keeps asking me to spend money.

  • @beansniffer@lemmy.ml
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    133 years ago

    I don’t like the wording that people use when discussing Discord. Things like, “I’m going to start a Discord server” when in fact they are not self-hosting the server. This makes Discord sound more decentralized than it actually is and it it give the users more of an illusion of control when in fact the creators of Discord have all the control. Stallman was right when he described people as being used and not users.

    • @kevincox@lemmy.ml
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      3 years ago

      To be honest. I think these days basically no one thinks of self-hosting or hardware when they hear “server”. Discord has become popular enough that there are more people who hear “server” and think “community” without any implication how it is actually operated.

  • @ajr@lemmy.mlOP
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    3 years ago

    I fracking hate discord. People use it for everything now, not just gaming, for the convenience of an easy to use cross-platform application. Almost every message board on the internet has been deserted and moved to discord. And it makes it so difficult to find anything useful. Every time I want to find something there I feel as if no matter how much time I spend using the search I’m never going to find it. And when I ask I feel as if the same question has probably been asked hundreds of times before and makes me feel dumb for not being able to find the answer. If you read the messages as they arrive, with just a couple of servers that you follow, your day is gone and you can’t do anything else. Of course it makes it convenient not having to create an account for each website like before, but so does the fediverse. I won’t even go into the privacy concerns I have with so many people feeding their life into discord’s database.

    • @morrowind@lemmy.ml
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      33 years ago

      While I don’t think message boards should move to it, Discord has a pretty good search feature, have you tried it?

      • @kevincox@lemmy.ml
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        33 years ago
        1. It is Discord specific. Web crawlers can’t access messages. This means that instead of just using a search engine I now need to use a search engine and Discord. If we get a couple more of these services it is now a disaster.
        2. IIRC it is “server” specific. So you still need to know which “server” would have the answer to start even searching.
  • @kevincox@lemmy.ml
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    113 years ago

    My main thought about discord is that the UX doesn’t work well for me. It is primarily focused on “communities” which I’ve never had the desire to organize my life into. I have a “server” that we use for chat during games because everyone knows it but then I have to do a couple clicks to switch to my friends “server” to see a new message, then a couple clicks back. Having two conversions in different communities is incredibly painful. There is also just as much awkwardness if you want to swap between DMs as well.

    For me I much prefer the Element, Facebook Messenger, WhatsApp… approach where I just have rooms in a big long list (or sorted in a way that works for me). I don’t like this Discord, Slack forced 2-level hierarchy. I actually think Matrix+Element is killing it here with Spaces. Spaces provide a lot of the good parts of the Discord Server or Slack Workspace while still allowing you to get a big long list of rooms so that switching between a DM, room in one community and a room in a different one. You can even just link all of the rooms you are interested in to a private space to organize them however you want. I can’t wait for them to have a bit more time to polish the UX here.

    I also don’t see the draw of separated voice and text channels. You always end up needing to share links or images anyways and have to awkwardly explain what channel you dumped it in. Eventually this leads to the #voice-spam channel which is effectively creating a voice+text channel with an awkward UX because the software doesn’t actually know that they are linked.

    I also don’t get why people like doing a lot of communication in chat over things like websites and forms. Especially for communities like speedrunning where it is actually nice to have documentation on strategies. They end up getting asked the same question every day then get mad that people didn’t read the 8th pinned entry in the 3rd FAQ room (which of course isn’t visible to Google). I guess it does create a “friendlier” atmosphere in theory since everyone is constantly helping everyone, but again, not my preference.

    But these are all UX arguments that don’t work for me. They appear to resonate well with a wide group of people so I guess it is me who is “wrong” here. Of course that doesn’t mean that I won’t continue to avoid it.

    UX aside I don’t like that it is centralized. I definitely try to stick to decentralized services where possible so that I am not beholden to the whim of a single operator.

    Most of the other complains I see don’t bother me:

    • phone number requirement: IIUC this is up to the mods of a particular community. I’m 99% sure that Discord doesn’t have my number. I don’t blame Discord for providing the option. It is also hard to blame mods for using it when it clearly solves real problems that they have. (It significantly reduces spam)
    • Pedos, MAPs, groomers, razor sharp edgy kids, cyberbullying etc: Meh, I’m a fan of free speech. These people are going to chat somewhere so I don’t see why it can’t be the same software that I use. It isn’t like discord is a single chat room where you need to see all of this stuff. Just don’t hang out in communities that allow this stuff.

    I think the main upside is that it is easy enough to use that most people can’t figure it out quickly without any help. That is an important point for any popular service. Unfortunately Element Android is still about 50% unguided success rate from my experience. I hope they keep streamlining it.

  • @MerchantsOfMisery@lemmy.ml
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    3 years ago

    I guess I’m in the minority on this but… feature wise, I think it’s fantastic. It’s got nearly everything I could ask for, and I love how easy it is to stream and watch videos with groups of people. I often steam Seinfeld and other TV shows/movies in a leftist Discord community that I’m in and it’s just so nice to be able to do it so easily, without having to walk non tech-savvy users through lengthy troubleshooting in order for things to work. Pretty much any issue I’ve encountered when it comes to streaming/watching content was resolved within a few minutes of Googling.

    Privacy wise, I wish there was an open-source alternative to Discord that a) has the same features and b) is user-friendly enough to actually shift Discord users to it. Unfortunately, pitching open-source alternatives to Discord is very difficult because they just aren’t as easy for most users to use and because it’s pretty hard to shift a large amount of users from one program they’re very familiar with to one that they’re not familiar with.

    I think tech-savvy people are generally more inclined to shift to open-source software, particularly in the early stages, because they’re not nearly as bothered by the tinkering/troubleshooting involved. I think it’s similar to why so few people use Linux compared to Windows. But what a lot of tech savvy people just can’t wrap their heads around is the simple fact that for the overwhelming majority of users, they don’t have the time/patience/interest to switch to new alternatives to programs/systems they’ve been using for years and are comfortable using. It’s like pitching a jacket that is superior in terms of heat retention, but most people just think the design is ugly. If you want people to wear the jacket, the simple fact is you’ve got to make it appealing to them instead of stubbornly insisting that it’s got superior heat retention and therefore it just makes logical sense to wear it over the colder but far more popular jacket that people prefer because it’s fashionable.

    When I was younger, I was all about the tinkering/troubleshooting to delve into the world of open source software. As I get older, I just want my shit to work consistently and for troubleshooting to include a large user base so that the odds of there being a solution is high. I no longer have the time/patience/interest to spend hours/days troubleshooting. Communications software like Discord is especially challenging when it comes to pitching an open-source alternative, because without major advantages that most users can appreciate enough to make the leap, the open source alternative’s population will remain quite low because most users are wiling to sacrifice privacy for convenience/familiarity.

    No doubt, this post will irk some people but… what can I say? Open source software has to revolve around convenience because that’s what most users value above all else. Pitching an app like Signal to friends/family was a breeze because of how relatively seamless the process of installing/using it as a primary app for texting via SMS and Signal messages. But pitching an app like an open source Discord alternative, it has unique challenges that I really think developers need to pay attention to.

    Right now, I think an unfortunate amount of open source devs are of the mindset as Principal Skinner:

    "Am I so out of touch??"

    "No, it’s the users who are wrong."

    A lot of open source software is like the fanny pack or cargo pants-- functionally useful but good luck pitching either product to most people. I think a lot of open source advocates don’t take into considerate the social aspect of pitching alternatives to proprietary software and instead just dismiss it as unimportant, but then they’re left sort of bitterly wondering why nobody’s using the fanny pack/cargo pants of software. I’ve always found this interesting, particularly when it comes to the animosity the tech community has for Apple products. It’s like an anti-social/awkward person just not at all understanding why charismatic, fashionable people tend to be attract more positive attention or they do understand and stubbornly insist on not even attempting to be more charismatic/fashionable.

    • poVoq
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      33 years ago

      Says the pig being fattened up for slaughter /s

      Of course it is going to look nice if you are being pampered with loads of money to lure you in. Discord is just a bit earlier in the inevitable progression than Reddit etc… why are you here now and not any longer on Reddit?

      • @MerchantsOfMisery@lemmy.ml
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        73 years ago

        Because unlike Discord, I have a number of issues with reddit to the point of it creating an unpleasant experience. Switch from reddit to Lemmy didn’t have to involve convincing my friends to join Lemmy, as it’s a website-- not communications software in the way Discord is.

        The compromise of a small community on Lemmy is something I don’t mind, because it doesn’t really prevent conversations from happening. Whereas switching from Discord to an open source alternative that most of my friends aren’t going to use just leaves me with perhaps a better alternative to Discord in terms of functionality/privacy without anyone else using it.

        • poVoq
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          3 years ago

          Well, that is exactly my point. Sooner or later similar issues as with Reddit will crop up on Discord and it is likely to be worse as Discord has an even stronger user lock-in.

          • @MerchantsOfMisery@lemmy.ml
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            13 years ago

            Discord is just a bit earlier in the inevitable progression than Reddit etc… why are you here now and not any longer on Reddit?

            So then you pretty much answered your own question, I think. When Discord has enough fuckery for me to be annoyed with it, I’ll gladly hop to an alternative. I’m in a whopping two Discord communities and I don’t think the transition would be very difficult at that point.

            • poVoq
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              13 years ago

              How will you do it when as you say yourself all your friends are still on Discord?

              • @MerchantsOfMisery@lemmy.ml
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                3 years ago

                Because if Discord starts having major issues that impact convenience, I’ll have an easy time pointing that out to my friends-- particularly if there’s an open source alternative that alleviates said issues.

                Signal was pretty rough when it first came out but the moment they had support for Windows, OS X, iOS and Android, it was ridiculously easy to convince people to make the switch from whatever they were previously using to Signal.

                I feel like you’re too concerned with playing devil’s advocate than trying to figure this out for yourself by thinking in more nuanced terms that take social dynamics into account.

  • @adrianmalacoda@lemmy.ml
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    3 years ago

    https://stallman.org/discord.html

    Discord is bad because it’s a proprietary centralized silo platform that is hostile to third party clients. I also don’t like how they redefine terms (e.g. referring to communities/groups as “servers” and emotes as “emoji” which is an annoying thing that has spread even to the fediverse). I don’t like the culture of Discord and Discord-related memes/jokes.

    The worst thing about Discord, however, is how so many communities more or less force it on users. I don’t like Discord and would be a happier person if Discord disappeared off the face of the world tomorrow but I feel I am required to use it (with a libre third-party client) to participate in some communities and stay in touch with friends. But I use Discord as if it’s a weird proprietary IRC-like thing, because that’s all I’m interested in. I don’t care for “emoji” or animated whatsits or voice chat.

    • Cass.Forest
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      03 years ago

      Is there something that is FLOSS, federated, E2EE, and would be user friendly like Discord is such that my friends would be willing to switch to it?

      • @Echedenyan@lemmy.ml
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        03 years ago

        If a 8 years old child can use Matrix perfectly for their friends and is not a gifted child, your friends should be able to use it too.

        However, I don’t know your friends.

        • Cass.Forest
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          03 years ago

          Fair. I’m just unsure about how well they would take to wanting to move to Matrix. Also I have the issue of my own Discord server set up for my content creation. I’m not sure what I would do about that personally. I link to it from my other social media pages (that reminds me, I should link my Beacons page on Mastodon) and could ostensibly do something similar with a Matrix server (I don’t personally have any experience doing server management, but I wouldn’t necessarily be opposed to figuring it out with my Computer Science minor).

          • @Echedenyan@lemmy.ml
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            13 years ago

            Discord Server != real server, it is just a community or space and you have spaces in Matrix too.

            In the begining, you could bridge rooms between Matrix and Discord using https://t2bot.io.

  • @Nyaa@lemmy.ml
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    3 years ago

    I don’t like Discord, but it solves an issue for people that no one has solved as good as Discord has.

    Discord is just a great all in one solution for everything a gamer would want and then just for communities in general. I don’t think Discord is gonna go anywhere until someone actually matches them in features and does it good.

    Edit: and they have to make it where you can do all of those things without having to self host or pay for hosting.

    • @sibachian@lemmy.ml
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      53 years ago

      Guilded matches them in features and adds more gaming niched stuff like actual forums into your “server”.

      matching Discord, or even improving on it, doesn’t matter. Discord is already king. To dethrone the king, non-Discord users need to be the main target so Discord users are forced to use both, until all their contacts merge and slowly migrate to the second software over time due to more features and ease of use.

  • poVoq
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    3 years ago

    It’s ok for what it does right now, but it is only a question of time before the current funders will want their money back and then some… and they seem to have started to become quite greedy as even a large sum buy-out offer by Microsoft was declined recently. So it will probably not end nice.

    Remember folks, if you are not paying for it, you’re not the customer; you’re the product…

    • @kevincox@lemmy.ml
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      43 years ago

      To be fair Discord has a lot of monetization potential with Sever Boosts, the premium membership and paid emoji. I’m sure that they could coast and be profitable with those. Maybe adding a couple more paid features over time. Especially if they start charging companies for a better interface to customers via Discord (I’m not even talking about advertising, I mean support and pre-sales communication as well as community management features such as shared accounts so that the support team can talk behind the face of one company account).

      Of course this won’t happen. Investors will demand more and more profits until the service becomes unbearable and everyone moves off to the new VC-subsidised service.

  • savoy
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    83 years ago

    Awful.

    They’ve somehow managed to consolidate the communications of so many groups outside of its original gaming focus with a “slick” UI and apparent ease of access. They’re under the guise of being cool despite being closed-source software with zero regard for security and use outside of their Electron wrapper.

    The sooner it collapses the better, and I really hope Matrix rises in popularity. Even though the Discord bridge exists it isn’t 1:1 and you need to be a mod on the Discord end in order to even allow it, and nobody does.

  • EvanM
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    73 years ago

    Do I like discord personally? No

    Do I think discord is a necessary evil? Yes

    You’re shooting yourself in the foot as a OSS project if you don’t use discord, same with not using github.

    But, at least for me, I hate my feet :)

      • @kevincox@lemmy.ml
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        53 years ago

        GitHub has network effects that makes it easy to attract users and contributors. You basically get some free marketing by hosting there. For established projects it doesn’t matter much, but when starting every bit of marketing can be incredibly valuable.

        • EvanM
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          3 years ago

          Yeah this, also consider that gitlab is not federated and people are not likely to make an account on your gitlab instance to contribute.

          The same thing goes for discord, more people use it than matrix, and therfore you reach a larger audience by using it

          re @Echedenyan@lemmy.ml not sure what part you are talking about, I’m happy to shoot myself in the foot for my projects because I don’t expect much contributors nore feel a drive for a big star count

          • @Echedenyan@lemmy.ml
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            13 years ago

            The third line was my focus.

            There is no such thing as neccesary evil.

            You can use different kind of IM solutions depending on the needs for managing a FLOSS project and these must be FLOSS if there is option (by now, always are).

            Not every people need voice or video channels. To be exact, I don’t know a single FLOSS project which use them, just a daily videocall if they work with SCRUM for the Daily SCRUM which can be made in several platforms.

            You can just do this with a group of Matrix rooms (with space or just name prefix like use to be made on IRC) and Jitsi.

            As for the code hosting… Is there a problem with just mirroring?

            If you use Git you must know that is decentralized and all you need is an account at the hosting service which could be just raw username and password (plus email verification sometimes) or you can just login/register with your account from other service.

            • EvanM
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              13 years ago

              All this does is make it harder for your contributors. I’m ok with it for my projects, but many are not. I have certainly skipped out on some drive by contributions because it would require the hassle of making an account.

          • @beansniffer@lemmy.ml
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            13 years ago

            gitlab is not federated

            I was mistaken for thinking that it was federated. I wonder why gitlab isn’t federated, it seems like it would be beneficial for code contributions for open source projects if it had federation.

  • @ksynwa@lemmy.ml
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    43 years ago

    I like it in terms of engineering. It is a very complicated piece of software that works so well that they have been able to build a very large user base in no time. It

    The downside is of course that it is close source and nightmare.