I do enjoy self checkout, but yesterday one demanded that I put my bag of rice back in my cart before I could continue. Something about heavy or fragile items. The problem was that I didn’t have a cart, but I did have several more items.
They better have some pretty specific definitions of “theft” vs “errors”. I think everyone has had the experience of missing something, wondering if you should go back and scan it or if that would get security called on you, etc.
Then you hear the stories like Walmart keeping a running tab and if you go over “$x” it’s grand theft and that’s when they arrest you.
It is the stores job and responsibility to make sure their stuff is all scanned, and rung up correctly. Not the consumer’s. You can’t just offload the labor costs and also shift the risk on the customer.
That’s why I hate self checkout, at least.
Fuck the fucking idiots who ruined this
Im surprised how many people here hate self checkout. I am much faster at scanning and bagging my own items than most cashiers. I almost never get errors, and if I do I know what to do to clear them typically. I always look at self check first, and then human lines second. Plus, none if that “how’s your day? Want to apply for a store credit card?” talk from a bored looking cashier.
It is not the self checkout that bothers me but the occasional check after you are done scanning.
I’m surprised too, I live by self checkout. I use reusable bags, some of which are insulated ones, and pack things irregularly compared to the store. I’m careful so I’ve never had a problem with things breaking. I don’t like telling people what to do, especially strangers. Cashiers have repeatedly misunderstood what bags are which, use extra paper or plastic to pack my stuff, and sometimes have questions on what should be in the bag or what can be packed where. I avoid all of that just silently packing myself. I don’t blame the cashiers, I just do thinks in my preferred way and won’t be the asshole who “directs” them or something. I will switch stores before ditching self checkout edit: Should note my grocery runs are probably much smaller than average, which helps. I’m not using self checkout for a family of 4 or something
Hell yeah. They can’t take it away from me now. Idgaf what Walmart does, I haven’t given them a red cent in years. I’m all about WINCO & COSTCO. If you don’t have winco where you are, I’m sorry for you
Hell yeah brother!
What country is this? They seem to becoming more prevalent here. (Canada) My observation is that people generally look at the cashier lines. If there’s too long a wait, they head for the self-checkout. Or, if they only have a few items, they head to the self-checkout.
I would be sad to lose my beloved self checkout :( I still want real people and full service lanes for bigger / more complicated purchases, but daily small purchases are much more relaxing self-serve.
Many likely believe self-checkout saves time compared to a cashier lane, but the opposite may be true.
Oh actual cashiers are faster no doubt, but they’re almost too fast. They’ll spin 15 items through in 3 seconds and I can’t check prices or bag fast enough. Once I’ve paid I still have a minute of bagging with next in line pushing me down and 2 minutes of reading the receipt prices left… in self check out I like being able to catch prices errors as they ring up and have less pressure bagging.
In my personal experience, especially in recent years, cashiers are often not even faster than self-checkout (though I’ve often experienced bagging pressure, lol). They’re either chatty extroverts who slow everything down because they’re socializing too much, or they’re new employees who don’t seem to know how to do their job yet (I assume this is prevalent due to high turnover, which is increasingly common).
Self check-out should be for maximum 5-5 products, no more. They should be Fast lane only.
I use self-checkout occasionally. On the one hand I don’t absolutely hate if I have a few items. Yea, I cannot scan nearly as quickly as the pros. Which is fine if I have three things. Luckily I have mever either been accused of theft myself or seen it happen to anyone else.
That said, I will absolutely not be sad to see these machines go. Nothing of value will be lost.
Hire more cashiers and pay them a living wage so they don’t have to immedeately sign up for food stamps right after being accepted into employment. Our government should not be subsidizing the billionaires, who are all mentally unwell from having long since surpassed mere riches.
My main issue with self checkout is simple. They constantly incorrectly flag me for shoplifting and then proceed to show my shiny bald head from top down to everyone within 20 feet on the checkout screen. It is not a flattering angle.
Where a hat with something rude on the top. Or draw a nipple on the top when you go shopping.
I like the way you think. 😄
They could have saved so much time and money by just paying the cashiers a living wage.
If you can’t develop the agency to acquire employment at a living wage or - here’s a fucky idear for ya - start your own (successful) business, then you deserve to succumb to entrapy, imo
Empathy, it is really becoming scarcer with each passing day.
I think you deserve the same thing.
I have more will than you’ll ever be!
The cool kids measure with empathy and kindness… not with dicks like you.
All self-checkouts I see around here are either completely empty, or full of workers who have to help the people using them, at least about 1 worker for every 4 self-checkout stations.
I’m pretty sure delivery made it obsolete?
Curbside delivery is awesome, in many situations.
And they can afford to leave a few checkers in there for the situations that call for in-store shopping. That’s where self checkout would fail anyway.
I’ve used delivery on a few items when it was free, and felt a little guilty about it. Once, I added some coffee to my online order that was only available to ship, just to get it over the $35 free delivery, because it’s something I buy every week, anyway. They fucking delivered just the coffee, free or not, such a waste. But, I won’t pay a premium for it. I’m not rich.
If you buy a lot of fresh groceries, curbside is worthless. You either get a cartful of compost or stuff you can’t eat until next week
I used to think this, and maybe I’ve been lucky, but I get fresh produce whenever I try.
I would never get a huge produce order curbside, but I use it for the odd thing here and there.
Delivery or click&collect is the worst option. I like to actually pick my fruit, veg & meat very specifically rather than just getting whatever the overworked grocery store worker throws in in the mad rush to complete orders in the allotted time.
This. I will not trust just anyone to pick my food for me.
Pretty funny coincidence here
You still need employees to help hapless customers and flag tech problems, the security cameras from above to dissuade theft, and someone to man the monitors of said cameras. They were banking on full human replacement. Can’t wait for our AI future with a store devoid of employees where they drop a net from the ceiling and pepper spray me because I forgot my eggplant was the organic price.
They are banking on the majority being honest.
We’ll see honest people are when AI has taken their job and they need to eat.
