And how can this be improved ? Should “normies” be pushed into RTFM or ELI5 ?

  • jbrains@sh.itjust.works
    80·
    2 years ago

    If you are dissatisfied with the free thing I gave you, then I am happy to send you a refund of your purchase price. 🤷‍♂️

    That’s my preferred strategy.

    UPDATE: Before any angry cards and letters, let me clarify. When I reply this way, I learn a lot about the person I’m talking to, including whether they are prepared to have a reasonable conversation about this complex matter. The response I’m hoping for is “Well played.”, because that tells me that they recognize how ridiculous we are both being. I can work with them.

    If they are merely having a tough time and needed to vent, then they’ll notice that and we can move forward.

    If they are truly that entitled, then I don’t mind what happens next, because they would probably never have accepted any help I could offer them, anyway.

  • Damage@feddit.it
    40·
    2 years ago

    This has to be a troll. They use Tails and do not know how to format an USB drive?

    • lemmyreader@lemmy.mlOPEnglish
      9·
      2 years ago

      Fair point. An they managed to get their email delivered on that newsletter announce mailing list (Which I expected to be moderated). Not sure how that could happen.

    • ArcaneSlime@lemmy.dbzer0.com
      2·
      2 years ago

      I’ve had tails “kill” a few USB drives. By that I mean windows wouldn’t recognize the drive with explorer and I had to use diskpart to reformat it, and the drive was fine. I assume this user doesn’t know that, but I think back then I just googled “windows won’t see usb” and got the answer so they should get good.

      • Thurstylark@lemm.eeEnglish
        2·
        2 years ago

        Windows refuses to recognize anything except the first partition on any storage device that it classifies as “removable”, so this tracks. Just zero the partition table, and Windows will offer to format it like it wants on next plug.

        • Damage@feddit.it
          4·
          2 years ago

          That’s not true. I have a 2-partition SSD that boots an on OS on one partition and has storage on the other, works fine in Windows.

          The problem is that Windows’ Disk Management utility doesn’t zero unknown partition tables.

  • SeaJ@lemm.ee
    26·
    2 years ago

    I don’t think I’d ever complain directly to the maintainer. I often do find instructions that are essentially The Rest of the Fucking Owl but you go to the community for help and then give up when 90% of them act like you are an idiot for even asking.

  • Nutomic@lemmy.ml
    221·
    2 years ago

    It was always normalized, but recently there seems to be more backlash from maintainers.

  • MigratingtoLemmy@lemmy.world
    12·
    2 years ago

    Who is this little shit who can’t Google how to format a USB drive securely? If dd isn’t enough, there’s plenty of methods documented online.

    Fuck such people. Off to the maintainers blacklist they should go

  • Omega_Haxors@lemmy.mlEnglish
    13·
    2 years ago

    God knows no wrath like a slightly inconvenienced and intellectually humiliated liberal.