Ok let’s give a little bit of context. I will turn 40 yo in a couple of months and I’m a c++ software developer for more than 18 years. I enjoy to code, I enjoy to write “good” code, readable and so.
However since a few months, I become really afraid of the future of the job I like with the progress of artificial intelligence. Very often I don’t sleep at night because of this.
I fear that my job, while not completely disappearing, become a very boring job consisting in debugging code generated automatically, or that the job disappear.
For now, I’m not using AI, I have a few colleagues that do it but I do not want to because one, it remove a part of the coding I like and two I have the feeling that using it is cutting the branch I’m sit on, if you see what I mean. I fear that in a near future, ppl not using it will be fired because seen by the management as less productive…
Am I the only one feeling this way? I have the feeling all tech people are enthusiastic about AI.
I’m not worried about AI replacing employees
I’m worried about managers and bean counters being convinced that AI can replace emplpyees
It’ll be like outsourcing all over again. How many companies outsourced then walked back on it several years later and only hire in the US now? It could be really painful short term if that happens (if you consider severeal years to a decade short term).
Given the degree to which first-level customer service is required to stick to a script, I could see over half of call centers being replaced by LLMs over the next 10 years. The second level service might still need to be human, but I expect they could be an order of magnitude smaller than the first tier.
They’re supposed to be on script but customers veer off the script constantly. They would be extremely annoyed to be talking to AI. Not that it would stop some companies but it would be terrible customer service.
That’s what tier 2 service would be for. But the vast majority of calls are people wanting to execute a simple order or transaction, or ask a silly question they could have googled.
If your problem can be solved by a bot, and it means you can be done immediatelu and don’t need to be on hold for 20m+ waiting for t2 support, you’re going to prefer it.
Also, we’ve come a long way in just 2-3 years. It will be very difficult for us to talk about how good the experience will be in 5-10 years.
Copilot is just so much faster than me at generating code that looks fancy and also manages to maximize the number of warnings and errors.
That will happen. And if they’re wrong, they’ll crash and burn. That’s how tech bubbles burst.
Clearly my main concern… But after reading a lot of reinsuring comments, I’m more and more convinced that human will always be superior
This is their only retaliation for the fact that managers have already been replaced by git tools and CI.