Just bought a 2m section of flexible tube for a gas stove, and the sales clerk asked first for my phone number, to which I replied “I don’t have one”. Then she asked me for my name, to which I replied “I’ll pay in cash”. She then insisted it was so “the cashier will call you by name”, to which I replied “I’m not giving you my name, I’ll pay in cash”. [Edit: she apparently got a bit upset when I refused to give info, but ended up entering “no name” according to the receipt]

Am I wrong for not wanting to give personal data for an item paid in cash, in person? No other hardware store ever asks me for my personal info.

  • myplacedk@lemmy.world
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    14 days ago

    “So the cashier will call you by name” means they don’t care if it’s your real name, just react when they call it.

  • Rhynoplaz@lemmy.world
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    14 days ago

    Not wrong at all. More people need to learn to say no instead of mindlessly complying to every request.

    Like the guy at Walmart that wants to look at your receipt when you leave. I just say “no thank you” and keep on walking.

    • Die Mart Die@sh.itjust.worksOP
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      14 days ago

      I always found that really weird. Like, what’s the point of self-checkout then? Just hire a damn cashier, or two.

    • CuddlyCassowary@lemmy.world
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      14 days ago

      They try to do this at King Soopers and I always say, “Not unless you’re giving me recipe ideas from the ingredients.” No one has stopped me yet, or offered any recipes.

      • Rhynoplaz@lemmy.world
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        14 days ago

        They really can’t stop you.

        If they honestly suspect that you are stealing, and have evidence, (They are recording and watching you at all times) they will take note of what you stole, but they won’t call the cops until they’ve caught you three times, or you’ve taken over $1000 worth of stuff. (Amount may vary by state) That way, they can easily prove that it was no accident, and that you have a pattern of shoplifting. It’s an easier case to win, and you get a third degree felony, instead of a misdemeanor or summary charge.

          • Rhynoplaz@lemmy.world
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            13 days ago

            Yes. That definitely is an exception.

            The reason you always have to stop for inspection at those places, is because you legally agreed to it in the terms of membership.

            If you decline, they can revoke your membership.

        • CuddlyCassowary@lemmy.world
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          14 days ago

          Oooh - now the game has advanced rules! I love it (I mean, I don’t really love anything about it, but am just trynna stay sane and fight the power).

          • Rhynoplaz@lemmy.world
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            14 days ago

            As much as I recommend giving the finger to authority, always make sure you aren’t doing something that’s ACTUALLY illegal. If you’re drawing attention to yourself while committing a crime, you’re not accomplishing a damn thing.

    • KC_Royalz@lemmy.world
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      13 days ago

      Mine stopped doing it. I always said no but I’ve seen numerous people flip out on them after just leaving the checkout. Not even the self checkout. I flipped out on them once also after a long day.

    • TrackenDaKracken@lemmy.world
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      13 days ago

      I’m sure it cuts down on shoplifting, just the illusion of someone checking. They wouldn’t pay someone to stand there and do that if it didn’t work.

        • kent_eh@lemmy.ca
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          13 days ago

          Appearing secure is MUCH more effective than actually being secure.

          Cheaper too.

  • Babalugats@lemmy.world
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    14 days ago

    A new water company (currently the government want to privatise these) was checking water meters last week. long story short they broke one and the cap on the hole keeps popping up outside my house on the pathway. Rang them today to tell them about it “what’s your address?”

    I had to obviously give them that - I guess I could’ve said I was a neighbour, and just given them the location. Wanted my name and phone number. I said “I don’t want or need to give that, I am just telling you about the manhole cover.”

    “I need to get your name and phone number to continue”

    “I don’t know my phone number, my name is private Jones. I have been put on hold two times already. a lady and a child already tripped over this cover, I don’t care if you can’t continue. I have given the information, and it won’t be me that anyone sues if they break something tripping over it.”

    I stayed polite and we ended the conversation. but holy shit. You are not wrong to not give it to them. They are wrong for persistently asking for it.

  • Bruncvik@lemmy.world
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    13 days ago

    Local area code + 8675309. Used it since the early 00’s. As an added bonus, many places have discounts set up for that number.

    • Ersatz86@lemmy.world
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      13 days ago

      You as a matter of course pronounce the last digit “ni-e-yine”, do you not? De rigueur, I would think.

    • Ether@aussie.zone
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      13 days ago

      Why do places have discounts for that number? Guessing you’re american, I have no clue what that number is.

          • Concave1142@lemmy.world
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            13 days ago

            Lots of places have Reward Points for handing over your phone number. I’ve used Jenny’s number for years to get discounted gas. Usually only $0.03 but one time I got $0.40 off per gallon… been chasing that dragon ever since, lol.

          • atrielienz@lemmy.world
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            13 days ago

            So, after that song rose in popularity, phone companies de-registered it entirely. Because it’s a number that no-one has, my guess is that some stores/businesses use it as shorthand to put a discount under for something like employee discount or for “we messed up, here’s a discount” discounts.

            • mystik@lemmy.world
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              13 days ago

              I local plumber chain uses that number. YEARS ago they used to run a spot where they recited it with the same cadence of the song, but w/o the notes.

            • [object Object]@lemmy.world
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              13 days ago

              A bit odd, because the US is specifically the one country that definitely has an area code that’s mostly reserved from civilian usage, i.e. 555. Although not all numbers in it are reserved, afaiu they aren’t given to randos anyway, and the store’s spam system could be set up to never text or call these numbers.

              I once looked up if there are numbers that I could safely use for testing purposes in my country, and we only have numbers from old popular songs, which curiously were also later referenced in tv shows. But it’s a toss-up as to whether they’re definitely unregistered in any particular area code. I’ll probably have to use ‘+1555…’ instead.

            • kent_eh@lemmy.ca
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              13 days ago

              So, after that song rose in popularity, phone companies de-registered it entirely

              In my area code, the number was intentinally bought by a local guy who runs a small ISP. He has it connected to an answering machine that plays the song.

              • atrielienz@lemmy.world
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                13 days ago

                Yeah. Apparently that’s a thing. But there was a rise in prank calls that caused phone companies to just remove it from public use. But I guess that doesn’t account for people or companies specifically requesting it.

          • grue@lemmy.world
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            13 days ago

            Because so many people use it that it racks up tons of loyalty points.

          • chicken@lemmy.dbzer0.com
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            13 days ago

            Companies want you to associate your transactions with a phone number so they have data on who is buying what. For instance if you go to Safeway it’s common that the price of ice cream will be twice as expensive if you haven’t registered a phone number with them. But you can give someone else’s phone number that has already been registered and that will also work, or register a fake number, a number lots of people would have thought of is likely to have already been registered. At least that was how it worked last time I checked, that was a long time ago.

          • Ether@aussie.zone
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            13 days ago

            Oooh, not the store you’re giving the number to, but you can buy that number from a carrier as a dummy number for a discount because no one wants it due to prank calls?

      • corsicanguppy@lemmy.ca
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        13 days ago

        Tommy Tutone had a hit in the '80s called 8-6-7-5-3-0-9, “Jenny”.

        Any gen-x can sing it with no effort.

        I’m not American; just gen-x.

    • kent_eh@lemmy.ca
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      13 days ago

      Where I live that goes to a working number that plays a recording of the song.

      Apparently it’s owned by a guy who runs a small ISP who did it just for the lulz.

  • Crashumbc@lemmy.world
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    13 days ago

    No some shit is stupid. I once took 20 minutes on phone trying to cancel ADT because “I had to give a reason” to which I refused.

  • CultLeader4Hire@lemmy.world
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    13 days ago

    I’ve told people “I don’t have a phone number” on autopilot because that’s what I always say when they ask for me email address. I’m sure no one believes I don’t have an email but I KNOW they don’t believe me when I say I don’t even have a phone number. No one has ever pushed back through they’re like oh… uh, ok? Then I just get on with the transaction. It’s not like they won’t sell it to you if you don’t have an email or phone number. I’ve never felt the need to fully decline giving a name I just give them a random name if need be. I think you handled it just fine, if you don’t have to and you don’t want to, don’t! Exercise your agency!

      • SmoothLiquidation@lemmy.world
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        13 days ago

        I’m like this, a simple “no thanks” has worked for me and I don’t have to construct a whole narrative about being a hermit.

      • prole@lemmy.blahaj.zone
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        13 days ago

        No thanks is the best because it’s pretty universal.

        “Do you have a loyalty card?”

        “No thanks”

        Answers both the initial question and the, “would you like to sign up” follow-up. Saves everyone time.

    • mrgoosmoos@lemmy.ca
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      13 days ago

      I can’t remember what I was buying or where this happened now, but recently I was buying something (by cc) in store and they would not let me pay without providing a phone number

  • adistantmirror@lemmy.world
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    13 days ago

    My doctor’s office had a space on the form you fill out when you come in that said nickname. So just for fun I put in Your Royal Highness. I didn’t realize that was the name they called when they were ready for you to Go to the exam room. They had to repeat it twice before I noticed.

  • greedytacothief@lemmy.dbzer0.com
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    13 days ago

    I work in retail at a small business. Our boss wants us to get the name and email of everyone we can. He’s got some belief that it’s useful. It is nice to get someone’s name just so we can connect a receipt to a name in case of a return. None of us really push it much though, I don’t even ask if people are buying something small.

    • kent_eh@lemmy.ca
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      13 days ago

      I do occationally, especially if it’s a new cashier who is still worried about pleasing the boss.

      My usual workaround is:

      First name: cash

      Last name: sale

    • __Lost__@lemmy.dbzer0.com
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      13 days ago

      Yeah, i always refuse phone number or email when they ask and have never had a problem. Just say no when they ask

  • Snapz@lemmy.world
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    12 days ago

    Well you see now this is just a but embarrassing… my name is actually “Fuck-Home-Depot”

  • darkmarx@lemmy.world
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    14 days ago

    This happened to me once when picking up pool filters and other supplies. I was paying with cash and the woman asked for phone number. I told her I didn’t have rewards with them or anything and she said they had to get name and number for anyone paying cash. The whole situation was ridiculous. I thought about giving a fake name and number but instead I just decided to leave. It was only a few hundred dollars worth of stuff, and the store won’t notice if one person stops shopping there. Though if enough people did what I did, they’d take notice. You never know if you’re refusal will be the final straw that will force them to change.

    • historicaldocuments@lemmy.world
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      13 days ago

      picking up pool filters and other supplies

      They may have one of those magic regulations nobody talks about where they have to report that kind of thing. Some pool chemicals are pretty reactive and are purchased in large quantities.

      • grue@lemmy.world
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        13 days ago

        If that were the case then they’d be demanding actual ID, not taking your word for it.

        • DoctorWhoDMC@lemmy.worlddeleted by creator
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          More likely: saves on a fight over lost proof of purchase in the event of a return which– if it’s a purchase of hundreds of dollars– makes good sense. Just recite the details you gave and they can probably pull up the receipt.

          I don’t know of a single retailer that doesn’t have a POS system, as opposed to the old-fashioned dumb register where totals are entered manually and receipts printed ad-hoc and not saved digitally. I work retail and we used to have a system where if you didn’t print your receipt, it was a huge kerfuffle to get one after the fact. Now it’s as simple as searching the time, date, and register number… details customers obviously don’t always remember themselves so scanning your loyalty card is easier. Which you can of course sign up with under a fake name and mailing address.

    • DoctorWhoDMC@lemmy.worlddeleted by creator
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      13 days ago

      Just a theory but…

      That’s probably to aid in the event of a return or refund for faulty goods, but you’ve lost the receipt. Paying cash leaves no other proof of purchase.

  • chiliedogg@lemmy.world
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    13 days ago

    I used to work for a major outdoors chain, and since so many cashiers would just skip past the phone number prompt to speed things up, corporate started tracking a cashier’s phone number capture rate, and if it fell below like 95% it counted against the cashier in their evaluations.

    I just got good at making up random numbers using local area codes.