• AnitaAmandaHuginskis@lemmy.world
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    4 days ago

    Samsung has apologized and will send engineers over the Chuseok break.

    Yeah? Will those Samsung engineers also replace my spoiled food? Of course not, shame on me for buying an AI fridge I guess

    Fuckers

    • Korkki@lemmy.ml
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      3 days ago

      They just have to add useless shit into something like a fridge and make everything “smart”. The profit margins must be so slim on any kind of standard house appliance. They can’t just seel a fridge that just keeps your food cold, isn’t too expensive, noisy, etc… because most of the offer that and they need this summers buzzword to stand out, or even to please the investors.

      • Victor@lemmy.world
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        3 days ago

        The consumer buys that shit though.

        We can create demand for normal stuff. “Do you have one without AI? I do not want AI.” Retailers take note.

  • Ilovethebomb@sh.itjust.works
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    4 days ago

    This is dumb, but what’s even dumber is making a device that can even fail in that way to start with. I’d have expected the core refrigerator function to be isolated in some way from the rest of the device.

    • Whats_your_reasoning@lemmy.world
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      4 days ago

      Perhaps being able to turn the fridge off remotely was always part of the plan? We’re in the age of enshittification, where companies don’t see enforcing a mandatory subscription onto their pre-existing customers as problematic. I honestly wouldn’t put it past a modern company to keep such an ace up their sleeves just in case.

  • RampantParanoia2365@lemmy.world
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    4 days ago

    Nothing. Is made. Correctly. Anymore. I went to school for industrial design, and I can comfortably say design and how to communicate proper use are fucking dead. Some thing or website or service is made wrong every fucking time I turn around. It is relentless and unreal.

  • Hemingways_Shotgun@lemmy.ca
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    4 days ago

    I’ve spent 20 days waiting for a part from China to (hopefully) repair my 18 year old very basic fridge because I refuse to get some stupid fucking touchscreen internet connected advertising box.

    I fucking hate the modern world.

  • TigerAce@lemmy.dbzer0.com
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    4 days ago

    What is the benifit of AI in devices like fridges, washing machines and dish washers? We’ve had these devices for years now, even a 40 year old machine works flawlessly, just uses a bit excessive power. A fridge needs to cool, a washing machine needs to clean. They don’t need to do anything else, and they did this perfectly when we didn’t have AI.

    So to my understanding, AI implemented into these machines is just a way to make it more expensive to buy, adds the option for a subscription for constant income acting as a paywall, gives the opportunity to hoard loads of data from the customers and makes it easy to brick the device just after warranty so people buy more of your devices.

    TL:DR:

    • Manufacturer benefits: 4
    • Consumer benefits: -4
    • HugeNerd@lemmy.ca
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      4 days ago

      It’s part of a social model that needs everyone to work, even if said work has negative value.

      We as a species have the resources to create a leisure society for all.

      Instead we are trying to make conscious fridges that can’t freeze things.

    • XeroxCool@lemmy.world
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      3 days ago

      There is desire and benefit in these things being smart devices and AI is just the stupid label slapped on every smart device after 2024. A benefit of a smart washer is that it can, theoretically, do a more thorough and more efficient job of washing various amounts, sizes, thicknesses, and materials in the load by measuring water usage, balance, weight, and output water condition. A smart fridge can, theoretically, do some lofty things that aren’t nearly as desired as just being a media hub. Streaming videos, reordering groceries on Amazon, displaying recipes, displaying weather, displaying pictures, etc - really mor elike a tablet stuck to the fridge.

      Implementation of said benefits is a different story. They are obviously consumer surveillance devices with sales pitches to make them “the best” faster than the competition.

      • TigerAce@lemmy.dbzer0.com
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        3 days ago

        A friend of mine had a smart washing machine with AI installed in his building as the previous machine died just after warenty. He used it once but his clothes came out dirty. He now keeps using the old machine next to it, which is roughly 30 years old, as that machine properly cleans his clothes. Why the fuck do I need to know the weather when I grab some yoghert. I have a computer in my pocket which can do everything already. I don’t like to see ads whenever I grab something out of my fridge. I prefer my fridge to live longer than 3 years, and just cool things. Why the fuck would I pay more to give it a screen, then to pay monthly not to see fucking ads.

        • XeroxCool@lemmy.world
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          3 days ago

          Well, bad news fridges still won’t last long and it has nothing to do with Ai or smart features. The industry has downsized the cooling systems for efficiency and environmental factors while making things quieter. The result is higher duty cycles and insulated system compartments generally leading to shorter compressor lifespan.

          But yes, I generally agree. I’m not a smart device customer.

  • Jax@sh.itjust.works
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    3 days ago

    These consumers paid for a product that was very clearly shit the moment they attached AI or ‘smart’ branding to it.

    This is a reminder that, while they are not all equally as responsible as these corporations; the consumer is just as much a part of the problem.

  • 18107@aussie.zone
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    4 days ago

    I have smart lights that can be controlled over the internet.
    If the internet connection goes down, I can also control them locally.
    If the local network fails, I have physical light switches.

    All smart devices should fail into a safe and functional mode when the smart features inevitably stop working. It seems Samsung doesn’t subscribe to that philosophy.

    • theparadox@lemmy.world
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      4 days ago

      All smart devices should fail into a safe and functional mode when the smart features inevitably stop working.

      I’m horrified that you could possibly advocate for allowing the consumer to have any real control of their own devices. Have you considered the security implications of not requiring devices to be 100% dependent on the manufacturer’s server? Users might be able to use the device without first installing the company’s app! The user might be able to use the device without the company knowing about it and selling that data for additional profit or using it to train it’s AI.

    • Napster153@lemmy.world
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      4 days ago

      Somehow, a billionaire will swear up and down that what you’re saying is beyond cost efficient as he donates his parent’s legacy and graves to his AI idol statues.

  • starman2112@sh.itjust.works
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    4 days ago

    If you buy a refrigerator that needs an internet connection, you deserve this tbh

    It’s a box that makes stuff cold for ffs ain’t no damn 1s or 0s required

    • cantstopthesignal@sh.itjust.works
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      4 days ago

      There is no consumer product that needs AI except for maybe a note taker or conversation summarizer. I want my life to have less screens, not more. And I’m for god damn sure trying to create a screen free house for my kids.