• @taiyang@lemmy.world
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    5114 days ago

    Ugh. I hate this timeline.

    My 8bitdo story, back when they’re we’re just starting to put joysticks on their SNES style controllers, I used mine to the point that the joysticks were falling apart. I sent them a support email, and even though it wasn’t covered by any warranty or anything, a very nice Chinese person working there sent me a spare set of joysticks in the mail, plus words of encouragement (in somewhat broken English) since I wasn’t shy about fixing the thing myself.

    Can’t imagine that today, but it was a nice gesture and I’m glad they’re still making stuff today.

      • @RudestBuddhist@lemmy.world
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        413 days ago

        Yep. I just bought an 8bitdo controller a few weeks ago with a defective RB button. I asked support if there was anything I could do to reseat it or replace a membrane to fix it. Support said either take it back to where I bought it or ship it to them in China to get fixed on my dime. That left a bad taste in my mouth for their products.

        • @Appoxo@lemmy.dbzer0.com
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          113 days ago

          To be fair: They are probably not working with a lot of margin and shipping it bavk to china is costly for them.
          If I buy on AliExpress I am under the impression of it either fits or needs to be trashed. But returning is very unlikely.
          And 8bitdo is (when not being sold by a 3rd party like for example microcenter) just another chinese seller/manufacturer on AliExpress or Amazon^(which is just a chinese shipping proxy with some local sellers nowadays)

        • @treyf711@lemm.ee
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          113 days ago

          My joystick broke on my Ultimate controller. It could have been my fault or it could’ve been when I was traveling for work or the two year-old. Either way, I managed to take the front cover off and look at the joysticks and order a new set from AliExpress. Less than four dollars later and 20 minutes of work it was all fixed up. It wasn’t due to contacting customer support, but replacement parts were readily available.

    • @hakase@sh.itjust.works
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      14 days ago

      Gamesir seems to be vying for that crown of late - their price to feature ratio is impressive.

      Edit: Yes, they’ll face the same tariff pressures - I’m just noting that 8BitDo isn’t the clear market leader the way they were 3-5 years ago.

      • @commander@lemmy.world
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        414 days ago

        Ahh ya gamesir. I have a gamesir gamepad for my phone. Really good. They’ll have trouble with tariffs pricing too though

        • @HeyThisIsntTheYMCA@lemmy.world
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          14 days ago

          i picked up a gamesir g3s like 10 years ago and it still works pretty good. i need to replace the thumb pads, but other than that it’s in good shape.

  • @tomkatt@lemmy.world
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    1514 days ago

    Just ordered a second Ultimate 2c just in case on this news. Was considering the Ultimate 2 for gyro support but 8bitdo’s offering there is confusing and it’s unclear if it would actually work with my Steam Deck (apparently gyro only works in Switch mode?).

    • @Chingzilla@lemmy.world
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      614 days ago

      Correct, you will need to pair as a Switch controller (or usb dongle) for the Steam Deck to be able to see the gyro . I find I use the gyro less since it doesn’t have the capacitive thumpsticks for triggering gyro input.

  • @grue@lemmy.world
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    14 days ago

    Help, I can’t tell the difference between the different varieties. Between the “Ultimate 2 Bluetooth Controller” and the “Ultimate 2 Wireless Controller,” which one do I want for gaming on Linux (both Steam on my desktop and RetroPie on my Raspberry Pi)? Or which do I want between the “2C Bluetooth” and “2C Wireless,” for that matter?

    (Damn it, 8bitdo, would it kill you to put a fucking comparison matrix on your website‽)

    • @edgemaster72@lemmy.world
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      614 days ago

      Sometimes they have hall effect sticks, sometimes they don’t. Sometimes they have back paddles, sometimes they have extra bumpers instead. Which is which? no clue

    • @Yeahboiiii@lemm.ee
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      114 days ago

      The only difference I could find is that the bluetooth one is officially switch compatible and the other one isn’t. I have the old wireless one with hall effect sticks and had no issues with it on pc, android or steamdeck.

  • Capt. Wolf
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    1114 days ago

    Man, just in time for them to release the 108 version of their keyboard…

      • @eezeebee@lemmy.ca
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        214 days ago

        Mine arrived and I am pleased with how quality it feels.

        D-pad is better than I expected. No more stick drift. Cost half as much as an Xbox controller. You can’t go wrong.

  • Uninvited Guest
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    514 days ago

    I have a minature gamepad for my daughter’s tiny hands, but my favourite product is actually their mechanical keyboard.

  • @NarrativeBear@lemmy.world
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    514 days ago

    This sucks for Canadians as well. I have a feeling 8bit ships all stock to the USA first then ships it by truck North and South from a distribution center. This means import fees are paid at the port of entry.

    Not sure if demand is high enough for 8bit to ship directly to Canada or even have a warehouse in Canada TBH.

    • Tarquinn2049
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      414 days ago

      Just bought one in Canada a week ago, it came in through Vancouver, like pretty much everything else does.

    • ErableEreinte
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      314 days ago

      Nope, 8bitdo (via their eshop) ships directly from China to Canada, alongside a number of other countries.
      The change is only wrt shipping to US.

  • Thassodar
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    514 days ago

    I literally got my Ultimate 2 two weeks ago after a month delay. Great controller, glad I got in before this crap.