My 8bitdo story, back when they’re we’re just starting to put joysticks on their SNES style controllers, I used mine to the point that the joysticks were falling apart. I sent them a support email, and even though it wasn’t covered by any warranty or anything, a very nice Chinese person working there sent me a spare set of joysticks in the mail, plus words of encouragement (in somewhat broken English) since I wasn’t shy about fixing the thing myself.
Can’t imagine that today, but it was a nice gesture and I’m glad they’re still making stuff today.
Ugh. I hate this timeline.
My 8bitdo story, back when they’re we’re just starting to put joysticks on their SNES style controllers, I used mine to the point that the joysticks were falling apart. I sent them a support email, and even though it wasn’t covered by any warranty or anything, a very nice Chinese person working there sent me a spare set of joysticks in the mail, plus words of encouragement (in somewhat broken English) since I wasn’t shy about fixing the thing myself.
Can’t imagine that today, but it was a nice gesture and I’m glad they’re still making stuff today.
The worst part about growing companies are the almost impossible ways for those small interactions.