I have been using Logitech peripherals for years. Logitech gear always just worked.
Now they demand internet accounts to use the features of the keyboard and mouse that I purchased. WTF?
Not only that, have to use wide-open-to-snooping Chrome to adjust the settings. You cannot adjust/use your mouse and keyboard if you just use Firefox.
This only makes sense if they are planning (or are already) tracking my every move online to sell to advertisers or spooks.
What are the good options?
Also, if anybody sees how these changes could be benign, please let me know.
EDIT:
By popular demand:
The keyboard I bought that started this journey: MX Keys S
The key feature that first demanded cloud access: Swithing between computers, now it is requires it to adjust the receivers. I have both a Bolt and a Unifying receiver.
Mouse (actually a trackball) that now is requesting that I use a Chrome Browser to adjust it: M570
Software:
The Logi SetPoint Settings I open from Windows now requires you to log into your Logitech account to make changes to your Unifying or 2.4 ghz usb receiver. This link takes you to a screen that says Logi Web Connect. It does not work unless you use the latest version of Chrome, Edge, & Opera, but reccomends Chrome for the best experience.
Logitech + used to require this to enable options, but I don’t see it on my Windows computer anymore. It is still on my Mac, but upon opening it to confirm for this message, it seems to be announcing that it is now able to incorporate AI into everything I type. (ugggh)
The way forward is to stop looking at those as “features of the keyboard and mouse that I purchased” and consider them as “unlockables” where you have to pay again by handing over your personal info. Then stop buying their stuff, because it’s absurd to have to pay twice.
I prefer my keyboards and mice as dumb as possible. Preferably with cables, so I never have to worry about charging them.
stop looking at those as “features of the keyboard and mouse that I purchased”
Seriously.
Maybe I’m an old timer but my idea of extra features on a mouse or keyboard are simply more inputs: more mouse buttons or wheels, more keys on a keyboard (like media keys). At most that just requires additional hardware, but nothing my OS can’t handle on its own.
What are some good dumb brands yall could recommend for keyboard, mouse, and other peripherals?
I love Zowie mice because their shapes are incredible and they’re built like tanks. One of mine is 15 years old and I still use it for work.
I’ve been using a Dell keyboard I got at goodwill for $4. It’s great.
I hate this so much.
My hp printer doesn’t do shit, if I’m not online and logged in to my hp account. For what if not for collecting datathey have no business collecting.No advice, just shared frustration.
Get a Brother printer, my brother.
Be careful of printers with chipped toner though. Older models still rock.
That’s the plan. Unfortunately I wasn’t in a situation to say no or be picky when my dad offered to buy me a new printer.
How valuable are these data ? I mean, dozens of companies already collect and sale them… Honnest question.
Probably not the answer you’re looking for, but switch to Linux and use Piper, a free & open source replacement for the Logitech software, that was created because they don’t offer an official version for Linux
Cool!!!
Removed by mod
This just in, child online upset that people recommend the open source solution to an issue caused by proprietary crap.
In other news, OP who had said question responds to helpful suggestion with “Cool!!!”
We at OPBR (Orrk Public Broadcast Radio, your favorite pirate news satire group) think that someone needs to cool their beans
Dude, chill.
It’s unfortunate, really, but there’s only 1 good answer: vote with your wallet.
Research before buying and be thorough. There are companies that don’t do this yet and you could build your own peripherals, there’s some nice DIY kits out there.
Just don’t buy this crap. IMO the only way this’ll change is if it hurts them where they feel it.
Buy open hardware with open source firmware.
I’m typing this from a Corne-ish Zen and you can see my firmware (ZMK) with my keymap at https://github.com/Utopiah/zmk-config-zen-2/blob/main/config/corneish_zen.keymap#L27
Nobody can touch this but me. No update can break it. Yet, it’s more feature rich than most keyboards.
There are equivalents for most peripherals. It’s not cheap, usually even MORE expensive than already pricey ones like Logitech (I have an MX Vertical, still) but IMHO it’s worth it. It’s good right now, pragmatically speaking, but also morally speaking.
I advise against swimming upstream, namely NOT buying hardware that have such enshitification practices because if they don’t do it today, they might tomorrow when there is more pressure from shareholders. Also by buying alternatives you are economically supporting people whom you believe are providing better solutions for yourself and others.
PS: a gateway to such projects is https://crowdsupply.com which is a kind of KickStarter. I bought a dozen things there, all delivered and working.
Can you please provide the link to your keyboard?
Happy to, it is a Corne-ish Zen (6 columns (3x6) / Rose Gold) that I bought as a group buy from https://splitkb.com , ordered in May 2022 and received in January 2023. I’ve been using it daily, at home and on the move, since.
It’s not cheap but if you work hours a day on a computer, if you have pain in the hands or wrist as I did, finding the “right” keyboard for you, both ergonomically speaking and software wise, is worth every penny IMHO.
They don’t have it anymore it seems but they have a lot of quality alternatives I’m sure.
It looks like https://lowprokb.ca/products/corne-ish-zen?variant=42051226796196
Happy Cakeday! 🍰🎂
I’d hope that a $300 keyboard that was designed to be customized would.
What I meant to say is that a lot of commercial keyboards are sold with some “customizable” they are. And it’s partly true, you have tool allowing to make some shortcut on popular OSes. It might be sufficient for some people … but it is NOT the same as putting your own firmware in it.
I’m not advocating for a $300 keyboard over a $30 one, “just” for genuine customization. Some that doesn’t have arbitrary limitations from the manufacturer and doesn’t have support for only some OSes which in turns (well Windows and MacOS not to name them) also promote a consumer only with limited control options, as OP is saying about enshitification.
Disclaimer: I’m a keyboard snob. I can’t think of a single good keyboard that even has software.
I actually use Logitech for all my mice and trackballs, but I also haven’t installed Logitech’s junky software in a long time. Maybe I don’t know what I’m missing.
Fellow keyboard snob here. Gotta say I love keyboard that use VIA/vial for software, It’s open source and can run in a browser without installation.
Wooting keyboards also have the wooting configuration software that is also ran in a browser and is very good.
Just hope one day they all get supported on firefox.
I suppose technically any keyboard with a programmable controller could be considered to have software even if you don’t need to run, but I was thinking more along the lines of Logitech or Razer always memory resident garbage.
Dygma is second to nobody and has software.
While that keyboard isn’t for me, I’ll admit that look good and does in fact have software. Good counter point. Also, that software appears to just for reconfiguration of the layout and probably macros so I bet it doesn’t need to be run all the time, or even at all if you like the standard layout. That is how software for hardware should be done.
What’s the mouse and keyboard? So I can stay away
I added details to the OP
“The company to which I’ve always given my money because I trusted them to make good products has started taking advantage of my trust and is producing shitty products. How do I avoid this?”
Stop buying their products the moment they stop making good ones.
I feel your frustration, but I think you already knew the answer. Any workaround or jailbreak or open source firmware update would just be avoiding the problem, not fixing it. Stop buying Logitech products.
I procure for my company I am not touching Logitech anymore.
Personally I would just avoid Logitech. I have noticed their stuff mysteriously breaks every 2-3 years and I have to replace it. It’s like planned obsolescence with them.
It can be frustrating finding a good alternative brand. I’m always on the hunt for one. I’ve had a Das Keyboard for a long time now, and it’s fantastic. My wireless mouse is a Tecknet. It’s not great but it’s pretty good. If there’s a Best Buy close to you it may be worth your time to go there and test drive some peripherals.
I’ve had much the opposite experience, in my case coming from using a variety of Razer peripherals and having them all die early deaths, and then Razer themselves to be completely useless in regards to support even well within their warranty period. I gave up and switched to basically all Logitech stuff, which has been flawless for me for many many years.
If everything from all major brands is going to require Yet Another Fucking Account (thus far Logitech does not appear to, or at least not the stuff from them I have) I will just be forced to switch to buying generic brandless Chinese garbage and deal with replacing it regularly. Generic Chinese crap never has an app or an account requirement.
I don’t think I’ve ever had any Razer stuff. I’ve had terrible luck with Logitech, but if you’ve had good luck with it, I can understand why you might want to stay with it. AFAIK Logitech periphs should “just work” with a PC, Mac Linux, or other GNU-Linux box. But yeah…wouldn’t surprise me if they try to force the cloud issue and/or want a subscription in the future.
Thus far all of my Logitech devices are in the “just works” category, but admittedly none of them are brand new. The most recent is the M510 mouse I use on my office PC. Maybe their newer stuff is all bullshit now; I wouldn’t be at all surprised to learn if it were.
If so, it makes me more motivated to finally get around to ordering a new microswitch for the left-clicker on my old Mx518 mouse.
Recently I had to replace my mouse, bought a G502. The mouse itself is a solid quality mouse. But then, three months in, the USB cord split the covering plastic and exposed the wires, right at the connector. I chose it wired specifically to use with a desktop computer that doesn’t move anywhere. It was meant to be a stationary mouse, I plugged it once, then never unplugged it again. Then one day while dusting the case I noticed the damage. Nobody touches this computer but me. The only explanation is that it came faulty from the factory and just a little heat from the case made the plastic open. I honestly didn’t want to bother with having it replaced, just sealed it with shrink wrap and moved on. But I won’t ever be buying another Logitech product.
Just don’t use the software lol. If it requires software to function, return it.
garbage advice lol
the software has useful features, like reconfiguring buttons on your mouse. however lately all of them got to be enshittified with a login requirement.
the real solution is to not buy their shit, or to keep buying used hardware for which decent software configurator is still available
My advice was to not buy/use it and your advice is also to not buy it lol
to not buy the new one. but if I have already bought it, before it was enshittified even, I don’t want to buy a new one to be able to reconfigure it unless absolutely necessary
I think the mice and keyboard requiring “Chrome” is actually due to WebHID. WebHID is only supported in Chromium browsers. Now here’s the fun part, this thread has VIA mentioned a couple times and even though VIA/QMK/ZMK are FOSS, the usevia.app website requires a, you guessed it, WebHID capable browser.
That said, don’t use Logitech keyboards. Sell it to a sucker on local and buy any of the above compatible keyboards instead. Drop CSTM, Luminkey, Keychron, Akko, QK NEO, CK Bakaneko, there’s probably couple more that are affordable and quality. Just don’t fall for GMMK, Ducky and other pseudo-gaming crap. Also visit !mechanicalkeyboards@lemmy.ml and ask questions.
Not sure about your trackball problem.
If it runs QMK I would port to vial over via any day of the week, cannot stand via. Granted I need to run the app when I want to adjust the key map (and only then), but it removes the need for WebHID or any similar problems. I have been able to replace my custom mapping and macros then compiling my own custom QMK firmware and uploading it to the keyboard workflow with live editing of the map and macros.
Just here to back you up on this. All solid advice.
deleted by creator
Sounds about right. If he did forego the subscription revenue, that does not mean he won’t try to monitize our useage data.
Find a mouse and keyboard you like and buy 5-10 of them. Put them in heavy duty ziploc bags with a few dessicant packets and store them in your freezer.
Independent of Logitech and other HID makers turning to shit, I’ve been eying some open source / DIY mice (like the Ploopy) for a while. Seems like a fun project that also helps me keep control of my own systems. And it’d give me something to tinker with.
This looks very cool!
I’m going to assume you need to use Chrome to set up the dongle because Firefox still doesn’t support Bluetooth web APIs.
Logitech G devices with the Lightspeed dongle don’t require setup (they’re all uniquely paired from the factory) and will work without the G Hub software. The software itself, if you do want it, works offline without an account.
This is assuming you don’t want to move away from Logitech entirely of course.
