Google kills two-year “Pixel Pass” subscription after just 22 months::Two years on a Pixel Pass was supposed to get you a new phone.

      • @micka190@lemmy.world
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        42 years ago

        Does Netflix have a reputation for being inconsistent? I know people are pissed with the recent password sharing policy, but as a dev, I’ve only ever heard interesting/downright awesome stuff coming from Netflix’s tech side.

        • @ashok36@lemmy.world
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          492 years ago

          Netflix has a reputation for killing TV shows after 2 or 3 seasons, before they can be wrapped up. So there’s a ton of content on Netflix which is ‘unfinished’ and so completely unattractive to anyone that might want to start watching it. Why would I ever bother starting to watch, for example, Santa Clarita Diet if I already know the show just ends with no pay off?

    • @ashok36@lemmy.world
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      392 years ago

      This is exactly why Stadia failed. I honestly think if it was a service like Gamepass Ultimate where the games come with the sub, it would’ve been a success. Spending $60 on a game I can only play via Google’s service though? Fuck no. Never. Not in a million years.

      • @GamingChairModel@lemmy.world
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        142 years ago

        I honestly think if it was a service like Gamepass Ultimate where the games come with the sub, it would’ve been a success.

        I mean, they should’ve communicated better, because that’s essentially what the paid subscription was: subscribing would get access to a library of free games to play. I think the library could’ve been better.

        Even today, I’m using Geforce Now + XBox Game Pass, I find that the streaming quality isn’t the same as Stadia (but the game selection is much, much better).

      • JoYo
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        62 years ago

        I got my money back and have a billion Bluetooth controllers for my steam deck.

        • @chetradley@lemm.ee
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          22 years ago

          I lucked out with the whole situation. I got in when they were offering a free stadia bundle with cyberpunk, then not long after they killed the service. I got my money back for cyberpunk and a free Chromecast and stadia controller out of it. Now that Google has enabled Bluetooth support, it’s my go to PC controller.

    • @ObservantOcelot@lemmy.world
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      262 years ago

      I used to be all in with Google. After being burned over and over again, I’ve nearly entirely exited their ecosystem with some exceptions. I just don’t trust them anymore to maintain their products for the long haul.

      • @CanadianCorhen@lemmy.ca
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        72 years ago

        I used to be a huge google supporter, and I’ll still take android every single day over an iPhone… but other than that google could go burn for all I care.

  • @Blaidd@lemm.ee
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    2 years ago

    Lots of misunderstanding in these comments. Google Fi service is not going anywhere, Google is not cancelling any services. The Pixel Pass is basically just a bundle of optional services that can be added to your Fi account for a very slight discount. You do not get a free phone, you get interest free financing on your phone. Because they are cancelling the Pixel Pass Google has given me $100 credit towards my next phone, which is a better deal than the Pixel Pass itself.

    Like many people I’m not happy with a lot of things Google has been doing lately, but the Pixel Pass being cancelled is not important.

    • @EyesEyesBaby@lemmy.world
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      132 years ago

      To take some sting out of the move, Google is offering a “$100 loyalty reward credit” for active Pixel Pass subscribers. You can use it for $100 off a new Pixel phone from the Google Store or Google Fi, and it expires in two years.

    • @marmo7ade@lemmy.world
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      82 years ago

      The Pixel Pass is basically just a bundle of optional services that can be added to your Fi account for a very slight discount.

      $300 over 2 years is not slight.

      I understand completely. This is profiteering and another example of google killing a product I like. Fuck google. They finally got me to switch to an iphone after buying Nexus/Pixel for a decade. I’m switching out of spite.

        • @CaptKoala@lemmy.ml
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          12 years ago

          I’m so glad I keep seeing the “just GOS it”, I greatly prefer my GOS pix6 to the stock one. As I said in an earlier comment in this post, I just can’t switch the stock one over fast enough!

      • @chic_luke@lemmy.world
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        32 years ago

        I hate Google as much as the next guy but I don’t think switching to the product of an even more capitalistic company, one that is completely locked down and doesn’t allow you to install your own OS, is actually a good solution…

    • @marmo7ade@lemmy.world
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      92 years ago

      I have been a lifelong googler. Owned every Nexus phone and Pixel until the Pixel 6, when I got Pixel pass. They finally made me mad enough to switch to an iphone. I dislike Apple very much, but I can rely on their services still being around 2 years after they launch.

      • Phoenixz
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        192 years ago

        But why iPhone?

        I went to search for what the best phones are. Now I’m on OnePlus 8T for the past three years and the device still kicks most phones asses for what was a good price. I’ll use this for another two years I guess and then I’ll look at what is the best phone again. It won’t be iPhone, that’s for sure

        Apple products are overpriced like hell, and simply not yours to do with what you want.

        • Blue and Orange
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          92 years ago

          Probably because it’s not 2010 and both platforms are matured to the point of being able to do almost the exact same things for the majority of users, so it’s just down to small personal preferences.

          • @Mr_Dr_Oink@lemmy.world
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            12 years ago

            I think this is mostly right. There used to be big differences and now its very much just a preference. Except when price is taken into account.

            Apple no longer have an excuse for the high price of their phones because they are, as you said, basically the same as androids and in some cases just not as powerful.

            Androids have the advantage of competing with itself. There are many different makes and models of android all fighting for space so new features or improvements happen faster than they do for iphones. Apple have lost what made iphones unique and therefore “worth it” in many consumers opinions.

            If they are now basically an android they should cost the same as an equivalently specced android.

          • Phoenixz
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            02 years ago

            iPhone is still WAY more expensive, more prone to failure, harder and more expensive to repair, and you can’t do the same with the device as on an android. So as long as you are a rich non-power user with little technical knowledge and don’t care about the money, then I guess iPhones (and apple in general) are okay, I guess.

            That also directly describes most Apple users

        • Cool Beance
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          22 years ago

          He’s probably talking about his dissatisfaction with Google’s entire Android platform on top of Pixel Pass

  • @Hazdaz@lemmy.world
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    522 years ago

    They need to get rid of that clown Sundar. Under his “leadership” Google has been on an endless downward trend.

    • dantheclamman
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      102 years ago

      He’s helped with the only metric that shareholders actually care about: profitability. No matter that a lot of those on-paper $ have come through gimmickry and at the expense of the long-term success of the company.

      • @Hazdaz@lemmy.world
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        82 years ago

        You are right. The year before he became CEO, Google “only” had revenue of $66B. Last year, their revenue was $280B.

        But if you look at the revenue chart, they were headed in that direction seemingly regardless of who was at the helm. But I think he is really hurting their long-term profits. I know that might sound crazy when they are making over 1/4 of a trillion per year, but there are more and more people who will simply not even consider a Google product these days because they feel in 6 months, Google will just kill it off. Who wants an orphaned phone or watch or VR headset, let alone all the software and services they kill off.

        • dantheclamman
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          62 years ago

          Yeah, they aren’t just eating their seed corn. They’re sowing the seed corn and then burning it down before it bears fruit, over and over

    • @nucleative@lemmy.world
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      152 years ago

      That day might come unless they can get the quality of search back under control.

      I wouldn’t be surprised (or sad) if a disruptor comes along with a new idea and gives 'em a hard time.

      Personally I’ve already replaced a high percentage of my Google searches with the OpenAI gpt-4 playground.

    • bobalot
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      52 years ago

      Already has.

      Tried searching for anything on it recently?

    • stebo
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      -112 years ago

      why would they kill their only successful product

  • @efrique@lemm.ee
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    442 years ago

    It has been a pretty short trip from “Don’t be evil” to “The cutting edge of late stage capitalism”

  • @narc0tic_bird@lemm.ee
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    2 years ago

    This probably isn’t a big deal, but this is (and the fact that Google is an ad company) is the reason why I wouldn’t rely on any Google service or product that I couldn’t easily replace in a matter of minutes.

    • appel
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      2 years ago

      It’s this kind of knee jerk on Google’s part that might save them a few bucks in the short term (presumably incentiviced with bonuses for the managers) but causes long time reputational damage over time.

      I don’t understand how seemingly no one up the chain considers this before pulling the plug so quickly.

      Don’t fuck with user trust. When you lose it it’s pretty hard to get back.

  • @qwertyqwertyqwerty@lemmy.world
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    2 years ago

    I cannot believe that in the year 2023 people were still paying for a Google service that was supposed to last beyond 30 days. Especially one that was supposed to have a long-term reward. You would have to have so much blind trust in Google at that point.

    EDIT: I now understand that this was a a two-year installment plan for the existing phone. That being said, I still don’t think anyone should buy into Google products or services expecting them to have long-term support. Google has shown time and time again that they are willing to kill any and all projects at any time with almost no warning.

    • @LifeInMultipleChoice@lemmy.world
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      32 years ago

      The title made it sound bad, then I read the article. It basically said they are canceling a subscription service offering. No one is getting cheated out of a phone. You could pay 45 or 55 dollars a month for 2 years and once it was over you could pay that again to get a new phone. So $1080 for their phone + google services or $1320 for the more expensive phone with their services.

      It was started with the Pixel 6. The Pixel seven I see listed as $599 through the playstore. So thats $481 or $240.50/year on google services you can avoid paying for and just get the phone. Oh, and you are “eligible” for that new phone whenever you want.

      • @CosmicDetour@lemmy.world
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        22 years ago

        Whoa, you read the article before getting out your pitchfork? I wish more people would. Part of the reason I left Reddit was due to people (or bots) who would post articles with titles that were unfair, combined with users who wouldn’t read, yet had strong angry opinions about everything.

  • @Veedem@lemmy.world
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    142 years ago

    The headline is sensationalist since it implies they were going to get a free phone and Google bailed at the last minute.

    • @ramble81@lemm.ee
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      42 years ago

      Really? Because that’s how I’m reading it.

      while new signups are no longer allowed, existing users will be able to finish out their two-year term. The end of the term was supposed to mean re-upping with a shiny new device, but Google now says, “By the end of the 2 year term, you can’t upgrade to a new phone with Pixel Pass.”.

      • @techt@lemmy.world
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        2 years ago

        I think Ars Technica has it wrong with that wording, the FAQ from Google support linked in that article says:

        Can I still upgrade my Pixel device after 24 months?

        Yes, you can still upgrade your Pixel device after 24 months, you just won’t be able to renew your subscription to Pixel Pass. You can purchase or finance your next Pixel device directly from Google Store or Google Fi Wireless, and you have the option to trade-in your current Pixel device towards your next device. Current Pixel Pass subscribers received $100 towards their next Pixel purchase good for 2 years, which can also be used alongside available promotions.

        So you can upgrade your phone for the current term, but you can’t renew your subscription and upgrade again.

      • @Veedem@lemmy.world
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        52 years ago

        They would have had to pay. It’s not like they already paid and now they’re not getting what they were promised.

  • @tsonfeir@lemm.ee
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    102 years ago

    Say what you want about apple, but this is why they are winning. They don’t jump the gun, they don’t go home early, they stick with it consistently.

    They are no more expensive than Samsung. So, other than the walled garden app ecosystem keeping all the malware out, whattcha got?

      • newIdentity
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        2 years ago

        It is. NextDNS and Brave Browser. I usually am not a fan of Brave but it’s the best browser on iOS

      • Naja Kaouthia
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        12 years ago

        You can. The subscription services are optional and mostly geared towards lazy bastards like myself. I could manually back my phone up to any Mac or windows machine but I pay for the convenience of iCloud storage instead. The other subscription services are purely entertainment driven (Music, TV+, Arcade, etc.) and not required to have a fully functioning device.

    • @GamingChairModel@lemmy.world
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      62 years ago

      They don’t jump the gun, they don’t go home early, they stick with it consistently.

      Apple has messed around a lot with its phone payment plans in recent years, though. It’s not clear whether they really want to become a bank or not.

  • gila
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    2 years ago

    They were eligible for a brand new phone after 24 months if they recontracted for another 24 months. If they decided to unsubscribe during months 25-48, they’d be on the hook for the remaining cost of the phone. I mention this because at least for where I am, this is the default position - this decision would just mean the user needs to get their brand new phone on a contractual repayment from a provider other than Google.

  • Prethoryn Overmind
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    52 years ago

    I actually don’t think anyone used it. The issue is Google didn’t allow you to go back and add it within a certain time of your purchase. It also wouldn’t let you purchase it at checkout with a new Pixel if you were already paying for one of the subscriptions it was composed of.

    I think the other issue is most people aren’t upgrading back to Pixel and most of their users are new and unsure if they will continue with Pixel. Personally, meh. Google kills something that isn’t profitable and it’s clear it wasn’t being used as intended or gaining as much traction as they thought it would. On top of that it was just kind of a mess. If I buy a Pixel from Google why don’t I have a week after my purchase to at least add Pixel pass.

    I love my Pixel and I have had every Pixel except the 5. I will continue to buy them with or without this pass.