Protonmail.uservoice.com is supposedly “The Voice of the Proton Community”. Well last week I was tracking a post that was rising rapidly to the top-most voted in the “general ideas” category. And this morning when I went to check if it was at the top yet, it’s just gone without a trace. No sign that it was ever there.
It’s not the only one that was taken down. Some of them have just been tagged as “deleted”. Others, perhaps those with more traction, have been disappeared completely.
I contributed my opinion to one of these posts and it has completely vanished without a trace.
The ‘justification’ theyre using is, “We run this forum to manage feature requests”. The implication being that a stable, secure, trustworthy product is not a feature we can request.
They have also been purging messages on the ProtonMail subreddit which they control. The community-controlled alternatives like ProtonPublic have been unaffected.
I deleted my Proton account back when this started and it seems like that was the right move. This company is fucked.
Yeah almost every top post on General Ideas was related to getting rid of the CEO, yesterday when I checked, almost all of them were gone 😅
Nov 3 snapshot of the General Ideas page, showing top post calling for Yen’s departure: https://web.archive.org/web/20261103153135/https://protonmail.uservoice.com/forums/945460-general-ideas
Nov 7 snapshot of the post with 2457 votes: https://web.archive.org/web/20261107022144/https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/51869994-andy-yen-ceo-should-step-down-completely
Current link to the post bounces to the list with message “That idea has been deleted” https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/51869994-andy-yen-ceo-should-step-down-completely
These should all be referenced when writing to the Proton Foundation until a response is issued.
I finshed moving to Tuta this weekend and cancelled my Proton subscription. I was sure to mention Andy Yens behavior and reactions like this as the reason.
I realized I got in on the ThunderMail beta and moved my email over. What a relief!



