This response is not nearly enough in my book.

    • @stardust@lemmy.ca
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      105 months ago

      He is taking on the noble fight for consumers. Exposing them for the crooks they are.

    • @MutilationWave@lemmy.world
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      95 months ago

      I had heard of it but I don’t really watch YouTube. I watched that whole video and what a shitshow. I went straight to my wife and said we have to watch out that the kids don’t get caught up in this.

      We give an allowance to our young niece and nephew, who both game on PC sometimes, and it seems like this is exactly the kind of shit that would entice our nephew. He has my old PC and it’s really showing its age.

      This apology is bullshit.

  • @TheFeatureCreature@lemmy.world
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    5 months ago

    Nah, fuck them. They thought they could get away with this predatory debt-trap system that was marketed at children and they are clearly salty that they got caught. Not to mention the whole idea of not even owning your own PC or the data within which would set a bad precedent for everyone everywhere.

    There are so many competitors in the industry NZXT operates in; it would be very easy to avoid ever buying their stuff again. And I intend to do just that. Get bankrupted, you pieces of shit.

  • @rtxn@lemmy.world
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    5 months ago

    Oh, I don’t think they messed up at all. I think it was intentional and calculated. Business decisions don’t just materialize out of happenstance, they are written, proposed, and approved by multiple people. They came up with and implemented the pricing and the bait-and-switching of components. Their lawyers wrote, reviewed, and approved the contract. Their public relations personnel came up with the untrue statements that should be said in sponsored videos. And now that the shift has left the ass, the CEO wants to pretend it was all a mistake? Fuck off.

    • @BearOfaTime@lemm.ee
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      145 months ago

      Their lawyers wrote, reviewed, and approved the contract.

      This is what most people, who’ve never worked for a large business, never seem to get.

      As an employee I can never say anything about my company unless I want to be fired. For people farther up the chain who have responsibility for making public statements, everything is first vetted by the legal team.

      Hell, at times we peons are given stock responses to give to certain questions.

    • @MutilationWave@lemmy.world
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      35 months ago

      Renting most things long term is dumb as fuck, yet Rent-A-Center is a thing. Technically they do rent to own, but they will set you up with a whole shitty bachelor pad. $10 a month for the table, 20 for the couch, and only 50 for the TV. Over a five year loan. They will and do repo shit and rent it to the next dumbass. Quick what’s 50 times 12 times 5? Doesn’t matter I have a shitty big screen for only fifty bucks!

      • @catloaf@lemm.ee
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        15 months ago

        Even if it works out to spending $3000 on the end, that’s still only $80/month, and their demographic is people living paycheck to paycheck who don’t have the few hundred at any one time to buy the stuff outright.

  • @OsrsNeedsF2P@lemmy.ml
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    5 months ago

    the availability of different components requires specification changes, sometimes in real-time. In fact, customers may experience a free upgrade based on changing inventory levels.

    They couldn’t help but try and make “getting randomized components” sound like a good thing

  • @Agent641@lemmy.world
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    35 months ago

    That’s an understandable take, I hope that when he drags himself out of the ashes of his failed company, dusts himself off, and starts a new company when his bankruptcy ban expires, it’s a scooch more ethical to start with.

  • @Gerudo@lemm.ee
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    15 months ago

    This should have been stated day one.

    It’s still hollow until they actually do something, but it’s the least they should have done.