Waiting for 30 minutes to access the Web site of the Road Safety Authority, the Irish equivalent of the DMV. Too bad they don’t have physical offices where I could queue personally…
lol. They have actually created the same experience online as in person dmv.
10/10. Their IT department is genius
That’s just crazy. I think they need to increase their server budget.
I bet the constraint here isn’t what’s serving the website but either an external dependency that they don’t have control over so that can’t scale or a relational database that they didn’t have the budget or expertise to scale
Edit: or just that humans have to actually look at it and you’re waiting to talk to one
My local government does it all async to avoid that issue
If it were the US, I’d guess the constraint was political meddling by somebody who wants everyone to hate the agency so they have an excuse to privatize it, but I don’t know if Ireland has that kind of problem.
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Honestly, it’s fine. I’d do just about anything to avoid physically going to the DMV.
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Next: a subscription to jump to the front of the queue.
Ok I am going to need some context. Is this an internal site? I this a public site? And finally what site?
It seems to have just been a really weird way to implement an “under maintenance” page, as the site was planned to be offline this morning.
That actually makes the most sense. It makes you queue because there are only so many tests they can administer at a time. So if the website is offline for maintenance it allows those that tried to access the website first to have their spot saved. Rather then forcing everyone to try and get on the website at once when the matinenece window ends. Now I kinda wish more websites that have limited sign ups did this.
This is rsa.ie. The main site works fine, but you have to wait to access the driving test registration portal. Mind you, this is even before you see the login or registration screen. And given Ireland’s small size, there are only about 4000 driving tests per week. That number of users is negligible for a normal scheduling page; it must have taken some serious skill and effort to make it non-performant at this scale.
you probably have no idea what the other people in line smell like
Reminds me of the SSA website’s operating hours.
Do we need to talk about the elephant in the room?
That’s gonna be a hard no from me, dog.
It reminds me of the people who would turn off their websites at night way back when. Probably because their sites were hosted on personal PCs but still…
I don’t remember this but totally makes sense back then.
I love that you automatically assume that the majority of us are us based. Are we? Anyone know the stats?
yea let them just name the other 200 countries’ authorities which are responsible for transportation documents, i’m outraged that this isn’t the case >:(
We’ve been used to having access to websites instantly, but you can’t scale forever. Servers have a real impact on the environment. We’re already using a significant proportion of the world’s electricity on running servers.
Sure, but that’s not what is happening here