Retailers in Europe, like Booths supermarkets, and the United States, like Walmart, are pulling back on having self-checkout in light of complaints and shoplifting.
Kroger here just added two more lanes of self-checkout. We won’t use them. We’re a family of 3. We buy a lot of groceries. Doing it by ourselves would take so much more time.
Our Kroger had two rows of mini self checkouts, 2x3, and adjacent it was a cashier checkout. They removed one of the rows of minis and replaced it and the subsequent with a conveyor self checkout instead, so 3 minis and 2 conveyors.
Now there are fewer places to check out, and the belted checkout is annoying as all hell to use. If you have 3 items it’s wasteful to use it because you have to walk 5 feet to fetch your bags, and if you have a large cart of groceries you wouldn’t want to self checkout anyway because it’s a hell of a lot easier to have help.
I keep seeing stories every so often on Facebook about this. I feel like these stories just pop up to bring up engagement on the site. most stores in my area (Florida) have increased self checkout
Yeah I think they saw a couple of examples Of stores taking out the self checkout lanes and ran with them. Although you could say the theft that the self checkout lanes allow is a recurring expense, but that’s probably not nearly as much as the saving that the machines give.
No they aren’t they are gonna lean in even harder what a dumbass story. One time fixed cost will always win over paying people in perpetuity
I saw a grocery store put in the best self checkout lanes I’ve seen, then take them out a couple years later because their customers didn’t like them.
Things be weird sometimes.
Kroger here just added two more lanes of self-checkout. We won’t use them. We’re a family of 3. We buy a lot of groceries. Doing it by ourselves would take so much more time.
Our Kroger had two rows of mini self checkouts, 2x3, and adjacent it was a cashier checkout. They removed one of the rows of minis and replaced it and the subsequent with a conveyor self checkout instead, so 3 minis and 2 conveyors.
Now there are fewer places to check out, and the belted checkout is annoying as all hell to use. If you have 3 items it’s wasteful to use it because you have to walk 5 feet to fetch your bags, and if you have a large cart of groceries you wouldn’t want to self checkout anyway because it’s a hell of a lot easier to have help.
I keep seeing stories every so often on Facebook about this. I feel like these stories just pop up to bring up engagement on the site. most stores in my area (Florida) have increased self checkout
Yeah I think they saw a couple of examples Of stores taking out the self checkout lanes and ran with them. Although you could say the theft that the self checkout lanes allow is a recurring expense, but that’s probably not nearly as much as the saving that the machines give.