Airbnb is adding cleaning fees to a new ‘total price’ of bookings in search results after people complained listings were misleading::Airbnb’s CEO said that he’s heard guests “loud and clear” that pricing on the platform isn’t transparent and “checkout tasks are a pain.”
There is a level of hostage taking that makes you question the whole logic of digital economy. If one side (customers) are complaining and the other side is not (house owners), then, the madness is not that bad. But this is insanity. Both sides complain every time yet keep going back to the hostage situation.
Isn’t that the endgame of enshittification?
Aha! What a beautiful concept.
Enshittification
Indeed. Perfectly described.