Well known health influencer explains how to fight back health insurance denials in United States.

  • explains (in simyle terms) how insurance companies work.
  • shows basic steps to create a solid appeal.
  • recommends some online tools (AI based) to craft the appeals.
  • Buffalox@lemmy.world
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    22 天前

    If you read the above headline without thinking it’s insane, chances are you are American.
    No developed country is as insane as USA, not even close, not even remotely close.
    If you are sick, you shouldn’t need to fight for treatment, only in a sick society is that necessary.

    • certified_expert@lemmy.worldOP
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      22 天前

      I would like to, politely, remind that America is a continent with more than 20 soveraign countries. (Many of those countries having a much better health system.)

      The country in question, here, is United States of America, aka, USA.

      • Buffalox@lemmy.world
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        22 天前

        No USA has hijacked that. What you are talking about is the Americas plural with an S, which include north, south and central America.

        I absolutely agree with you that it is stupid and arrogant of USA to call itself America. But it is shorthand for United States of America.

        In my own language Danish “Amerika” is indeed the 3 Americas combined, but in English “America” is used interchangeably with USA.

        https://en.wikipedia.org/wiki/United_States

        The United States of America (USA), also known as the United States (U.S.) or America,

        https://da.wikipedia.org/wiki/Amerika

        Amerika er den samlede landmasse indeholdende Nordamerika (inklusive Mellemamerika) og Sydamerika

        Translation: “Amerika” is the combined landmass containing North America (including Central America) and South America.

        It depends on the language, and here we use English. And yes I agree with you it is stupid. But people from USA are called Americans, hence it is sometimes more logical to use America than USA.

        https://en.wikipedia.org/wiki/American

        American, something of, from, or related to the United States of America, commonly known as the “United States” or “America”

        I don’t know what your native language is, but you are probably transferring norms from your own language to English, that in this context makes you simply wrong.

        • certified_expert@lemmy.worldOP
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          21 天前

          US self recognizes as “United States of America”. That is what themselves wrote in their constitution. Check my other comment.

          It is not a culture transfer what I’m trying to do. It is simple logic and historical facts. The taxonomy used by usaians, yankies, “estadounidenses” (some current and past proposals) simply makes no sense, in any language.

          • Buffalox@lemmy.world
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            21 天前

            Now you simply have to piss off and stop being stupid. I have shown you 3 sources documenting that you are wrong, and explained how and why.
            And no it has nothing to do with simple logic, because that is not how language is defined. Language is defined by how it is used, and everybody uses it the way I described to you.
            If you persist being stubbornly ignorant, I will just have to block you. I tried to give you a thorough explanation, responding with this bullshit afterwards is simply not worth my time.
            You cannot define languages no matter how stupid or illogical you think it is.

            • certified_expert@lemmy.worldOP
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              21 天前

              I apologize for sounding aggressive. I don’t intent to attack.

              I understand and agree with you in that half (if not more) of the world understands that “Americans” are from USA. That is embeded in several languages. However that is not my point.

              My intention is not to define a language, but to present an argument for the logical incorrectness of using the term “Americans” for citizens of USA.

              Languages are not source of truth in this context because I am not arguing how known or common the term is, but that it is logically incorrect.

              I again apologize for sounding agresive or rude. I appreciate your comments and the sources you provided.

              • Buffalox@lemmy.world
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                21 天前

                My intention is to present an argument for the logical incorrectness of using the term “Americans” for citizens of USA.

                And I already agreed with you on that point, but I also showed you that that is NOT how the English language works. So fucking stop beating a dead horse.
                You are being annoying and stupid.
                No you don’t sound aggressive or rude. You sound stubborn and annoying unable to accept facts that are presented to you very clearly.

                • certified_expert@lemmy.worldOP
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                  21 天前

                  Yes, you did agree with me on that and I didn’t aknowledge it.

                  Thanks for the discussion and for the note on how English works.

                  Have a good day.

  • humble_boatsman@sh.itjust.works
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    22 天前

    No. We absolutely should not know how to do this. Because our elected officials should be working to curb Insurance Corporations and Corporat abuse and fraud in the most general sen… Oh wtf am I talking about. Just hoping when I get sick its a fast death

    • Apytele@sh.itjust.works
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      22 天前

      yeah it would be cool to not die painfully while waiting for that. quickly sure but maybe not neurodegenerative disease or smthg

    • certified_expert@lemmy.worldOP
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      22 天前

      1000% agree with you. But this is the old dilema of being idealistic vs being practical:

      Yes, there is abuse and it is horrendous. Yes, the system must be changed. But if you are ill, right now, you shouldn’t try to change the system, you should try to get better. And even when it is sad to have to resort to these tactics. It is practical to use them, given the current state of affairs.

  • zkfcfbzr@lemmy.world
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    22 天前

    I know someone who works for a major insurance company in the US, in the appeals department. I don’t know the intimate details of everything about their job, but one thing I always remembered is if you have an expedited appeal (for a medical emergency), and they’re requesting documents that you don’t send within the 72 hour deadline an expedited appeal has, the denial gets an automatic administrative overturn - the appeal is approved. Presumably for liability reasons, combined with that the company gets fined if an expedited appeal takes over 72 hours to process. Potentially a usable strategy if you have an expedited appeal that’s weak enough to have a chance of the denial being upheld in the end, and they’re also requesting documents. Probably a pretty rare combination of factors though.

    But I’ve also been told by them that most denials end up being overturned on appeal in the end. And that they see people appealing denials on a daily basis, where they were denied the absolute stupidest reasons - people who obviously should never have been denied in the first place. Hard to say if this means most denials are bullshit, or if it just means people only bother trying to appeal the most obviously bullshit ones.

    • certified_expert@lemmy.worldOP
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      22 天前

      In any case, it is just companies just dragging the process to make people tired and hopeless…

      That on itself is pure evil: to mentally abuse people already in mental distress and potentially fighting for their lives.

    • certified_expert@lemmy.worldOP
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      22 天前

      Yeah… it is basically a practical guide to fight within the current (evil) system.

      Definitely something nobody should need to do in a civilized society.

  • AnimalsDream@slrpnk.net
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    21 天前

    I work in pharmacy, and what I see between prescription prices and insurance adjudication processes… it’s a fucking eugenics program, plain and simple. I feel awful for people who need insulin and adhd medication in particular.

  • Washedupcynic@lemmy.ca
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    16 天前

    I worked for a non-profit insurance company, (Fidelis Care,) that was purchased by a for profit conglomerate, (Centene.) Health insurance companies deny appropriately billed and coded shit all day long hoping:

    • you don’t know your rights
    • you can’t figure out how to submit appeals if you are smart enough to know your rights
    • you will give up because the process is too complex, can take as much effort as a full time job, and can lower your credit rating while you wait for the appeals process to pay out.

    I witnessed appropriately coded claims get improperly denied all day long. I spent most of my time working there helping people file appeals, or giving them the information to the state agency where they could file external appeals after our own review team denied their internal appeal.

    Right before covid hit, a gentleman was approved for pain injections, but couldn’t get into the office before his authorization ran out, because anything non emergent was closed. Once the doctor’s office was open, the doctor submitted a new request, with the same clinical information, and it was denied. I put an appeal together for this man, painstakingly pulling the clinical records from the first authorization, the second authorization, EVERY PAID CLAIM related to his condition, AND EVERY RX CLAIM FOR PAIN MEDS the company paid for to demonstrate medical necessity. 4 hours of work. The appeals team denied it in 15 minutes later, it was absolutely not reviewed. This is the straw that broke the camel’s back and made me rage quit Fidelis.

    • certified_expert@lemmy.worldOP
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      16 天前

      Holy shit… whoever decides “this is how it works” has to slowly burn in hell. The average Joe simply cannot imagine, let alone comprehend, the level of evil that these allegedly “people” can pull out…

      • Treczoks@lemmy.world
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        22 天前

        I pay somewhere around €500 a month in health insurance. This insurance is mandatory, the payment depends on income, is free for people who cannot afford it, and covers my whole family.

        Co-pays are minimal: €5 for prescribed medication, €10 per day in hospital. Some stuff cost extra, if you want something beyond basic services. I pay e.g. for better fillings (non-amalgan) at the dentist, 50-80€. Dentures and such are pricy, but there are extra insurances you can buy for that.

  • bbbbbbbbbbb@lemmy.world
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    22 天前

    Throw ****** ********* at the ***** of these corporate overlords, located at ************ or searchable through ***************