I started migrating my servers from Linode to Hetzner Cloud this month, but noticed that my quota only gave me ten instances.
I need many more, probably on the order of 25 right now and probably more later. I’d also like the ability to create test servers, etc.
I asked for an increase with all of that in mind, and Hetzner replied:
“As we try to protect our resources we are raising limits step by step and on the actuall [sic] requirement. Please tell us your currently needed limit.”
I don’t understand. Does Hetzner not have enough servers to accommodate me? Wouldn’t knowing the size of the server be relevant if it’s an actual resource question?
I manage a very large OpenStack cluster for my day job and we just give people what they pay for. I’m having a hard time wrapping my head around this unless Hetzner might not be able to give me what I ultimately want to pay for, and if that’s the case, I wonder if they’re the right solution for me after all.
It also makes me worry about cloud elasticity.
Does anyone have any insights that can help me understand why keeping a low limit matters?
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Maybe they got burned by too many assholes that run hundreds of VM on a stolen credit card to send spam or other bad behavior. At the end of the month they’ll get a chargeback and they’ll have to pay everything back
I’m sure the quota increases over time or can be manually increased.
For example, new accounts on dellmont voip can only make $10 in calls each month
High cloud elasticity just increases the costs and environmental impact as the cloud is just someone else’s computer and having a lot of them just sit there and do nothing is a waste.
Hetzner’s relatively low prices are in part because of their very efficient hardware management.
I had no problems communicating a higher limit. They are not AWS but you can get 100s of instances.
Hetzner is a German company. We don’t do this Internet thing very well. I guess they don’t think anyone could have any reason to have more than one Server, but to be sure, they allow ten.
Why not renting a few machines and virtualizing yourself? Can you install ESXi on a Hetzner server?
In general everyone should use 1-2 servers, 10 is not exactly a low number. Even in the most boring players like AWS, using 1 month and paying the bill will already give you higher limits.
My identity infrastructure alone uses a whole bunch of servers.
There are the three Kerberos servers, the two clusters of multiple LDAP servers behind HAProxy, the rabbitmq servers to pass requests around, the web servers also balanced/HA behind HAProxy… For me, service reliability and security are two of the biggest factors, so I isolate services and use HA when available.
it wasn’t a criticism of your project, it’s just a layer of security for these companies. you asked for a raise and they apparently responded promptly.
