Thinking of canceling Disney+? You’re not alone—after Jimmy Kimmel’s suspension, so many people rushed to quit that the cancellation page itself started crashing.

cross-posted from: https://lemmy.nz/post/28397398

The suspension triggered strong responses across social media and beyond. Hashtags like #CancelDisneyPlus and #CancelHulu trended as users shared screenshots of their canceled subscriptions.

With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”

  • Otter@lemmy.caEnglish
    1731·
    27 days ago

    crashes

    Maybe, but could it also be an intentional dark pattern to make it difficult to cancel?

    • nalinna@lemmy.worldEnglish
      35·
      27 days ago

      They use AWS and specifically design their software to be able to dynamically scale, ever since Wandavision crashed their playback.

      Is it possible that they never entertained having to make their cancellation page scalable? Sure. Is it more likely that they intentionally haven’t made it scalable? Yes.

    • acosmichippo@lemmy.worldEnglish
      3·
      26 days ago

      even if that is the case it’s a good sign imo. it means people were causing an impact big enough for them to notice and take action.

    • Wynnstan@lemmy.worldEnglish
      2·
      26 days ago

      It’s amazing to think that people were fooled into thinking a greedy litagatious mega global corporate conglomerate like Disney was actually progressive in the first place instead of just following market trends for maximum shareholder profit.