When you get a refund it doesn’t include shipping. So yep.
Under EU consumer law, it’s a requirement for the seller to refund you the shipping cost as well, unless you paid for extras like faster delivery. I understand that’s not a thing in the States, though.
What? I had no idea? So that should be automatic, but I don’t recall this being offered last time I considered a refund for something I paid shipping on. How would one refer to that to have the company accept those terms?
Edit: wait, you mean just the shipping of how the product got to you? Or also the shipping to send back the product for a refund?
That honestly sucks. Like it’s fine for inter EU shipping but seems like it will result in a lot of products straight up being unavailable in Europe eventually.
Yep it’s the return shipping that gets you. I order from REI but the closest store is 2 hours so I go 1-2x a year. Often my orders have free shipping but return shipping is prohibitively expensive. This keeps me from buying some things from their online store, either waiting to go in person or ordering it somewhere else. Or most likely, paying a bit more to get something similar locally.
Contact your CC company. My wife recently had to return a box to France and it cost her $75 of her $200 refund. She later found out her credit card would have covered the shipping if she had called them first.
Exactly this. I’m dumb, but I ain’t stupid.
eBay:
Item $5
Shipping $25
Depends on how many I’m buying and if shipping is cheaper for multiple items.
25+25+5 is cheaper than 30+30+0.
Some places don’t charge tax on the shipping so you’re paying less if you don’t choose free shipping.
In most places the tax is included in the price and often mandatory because nearly every country in the world can figure out a way to do exactly that.
Some States have exemptions on shipping charges. So you pay less sales tax if you pay $25/$5 over $30/free.
States and localities have different ways of handling sales taxes.
Not everything is about the US though
Plus, if they sell to people in the EU they need to charge VAT anyway on the shipping. Some exception apply, but you as a person will not run into them.
That’s assuming meme math.
Practically speaking, I can buy from Amazon for the same or less than a storefront. So if you’re charging me $30 at Target and $25+$5 at Amazon, its still no loss to order off my phone rather than fight the crowd at a Big Box.
That’s before the time savings of never having to leave my house to shop. For some reason, Lemmyites understand working from home as a cost savings but stumble on shopping from home.
wait what does free shipping have to do with going to the store. why are they shipping it if you’re going to the store
wait what does free shipping have to do with going to the store.
If something is shipped to you then you don’t need to spend time traveling and shopping in a big building
I’m talking about sales taxes on shipping charges.
I’m talking about the final out of pocket cost of either retail purchase.
one of our customers at work has two online shops: one with everything free shipping but higher prices and one with lower prices and shipping extra. both go well. i can’t say their names tho, because he’s afraid people would be angry if they find out it’s basically the same offers in both shops 😄
Guess it better to get the expensive one if not sure whether you will return as then you’ll get shipping refunded as it was factored into the price.
It’s a more fair way to compare prices including comparing to buying it in a physical store.
When you buy something online, they can ship it directly from the warehouse, so they save on shelf space and the shipping to the store.
Ordering on aliexpress:
$5 item, free shipping but it crosses the ocean on the back of the next available sea turtle, and if you have any issues they’ll send you a replacement component and a loose guide on how to desolder the old component and solder the new component.
But it was worth a try
Ali is very good for stuff that you can’t really mess up and still get good reviews from unknowing people. Like stickers, cases and such.
What are you? Some kind of communist?!
Also, 20$ meal, 5$ tip VS 25$ meal, 0$ tip
If only we could know that it’s $5 tip before ordering.
Product $5 shipping $20…
On sites where people tend to sort by low price, keep shipping separate.
On sites where people buy based on emotion, give free shipping to improve conversion rates and close the deal.
people buy based on emotion
Not me. I ask the AI to do all my shopping, because it is perfectly logical and always performs the optimal action.
Oh, hey, incidentally I now have an order of 265 dozen eggs on my front porch.
How in Lemmy hell you managed to make an “AI = Bad” post in this thread is beyond me.
Spoken like a man who doesn’t eat enough eggs
Or don’t hack peoples brains and just say hey here is product, you want it? Click here.
It’s a rat race. If you don’t, someone will and you lose.
Lose what?
Edit: I ask that because I work for a company (very small) as a software engineer and we would never treat our clients like this. We are fair and quite for work, if the client changes what they want halfway then guess what, we are fair and just do the work.
Never lost a client and don’t need to advertise for new business because shocking as it seems doing good work actually gets you more work.
Or free shipping at xx Euros, which results in me paying/buying a lot more unnecessary stuff…
This is me with car parts. Spend 2 more euros to save 3 in shipping? Welp, I guess I’m getting drained plug washers for my next 4 oil changes…
Amazon comes to mind
Literally a good tip if you sell on ebay.
Yea, people don’t wanna see the + shipping. Higher price with free shipping sells more.
If you’re selling an instrument on reverb, absolutely do this. People balk at shipping price concerns. Say you cover it, raise your ask.
I buy on reverb quite a bit and with expensive music grear I’m suspicious of free shipping. I’d much rather pay for shipping to ensure they actually package and ship it with care.
With free shipping, if it’s packed like shit I can’t really complain, if I spend $30, on shipping and it’s packed like shit, I’m gonna question it
Yeah, as a buyer I’d agree.
But your average buyer is dumb.
$2500 vintage guitar would not sell
$2600 vintage guitar shipping included sold within a week.
