Not only does the credit bureau max out their password length, you have a small list of available non-alphanumeric characters you can use, and no spaces. Also you cannot used a plused email address, and it had an issue with my self hosted email alias, forcing me to use my gmail address.

Both Experian and transunion had no password length limitations, nor did they require my username be my email address.

Update: I have been unable to log into my account for the last 3 days now. Every time I try I get a page saying to call customer service. After a total of 2 hours on hold I finally found the issue, you cannot connect to Equifax using a VPN. In addition there is no option for 2FA (not even email or sms) and they will hang up on you if you push the issue of their security being lax. Their reasoning for lax security and no vpn usage is “well all of our other customers are okay with this”.

  • davel [he/him]
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    11510 months ago

    Yeah well, if you’re so smart let’s see you write a website in COBOL.

  • kingthrillgore
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    9 months ago

    A 20 character password of case insensitive letters and numbers is quite unbreakable (taking billions of years to brute force). Still, what a strange way to announce your database is old and you probably aren’t hashing your password with anything stronger than MD5. Or worse.

    • 🅿🅸🆇🅴🅻
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      179 months ago

      A hash has a fixed length, including MD5. There’s no reason to cap password (input) Iength. You can hash the whole bible and still get the same length hash. So either they don’t even hash it, they’re idiots, or they try to be unnecessarily cautious to avoid some other limit / overflow, like POST max size (which would still be counted in at least KB, not several characters). The limit on what special characters you can use is also highly suspicious - that’s not how you deal with injections / escaping your inputs.

      • @drivepiler@lemmy.world
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        9 months ago

        Hashing takes longer the longer the string is, so it technically could impact performance if many people with very long passwords log in simultaneously. 20 characters is ridiculous though, you could probably cap it at hundreds and still be completely fine.

  • Ellia Plissken
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    3510 months ago

    the Ring app (I think) forced me to change my Wi-Fi password because I wasn’t allowed to use ampersands. according to support it’s because they “use ampersands in the code”

      • @Fuzzy_Red_Panda@lemm.ee
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        2410 months ago

        It deeply saddens me when people pay money for locked down hardware that’s not only designed to spy on them, but their family, friends, and neighbors as well. Ring, Amazon Echo, Google Home, that creepy Facebook robot screen…all insecure spyware.

      • Ellia Plissken
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        29 months ago

        yeah I only have a ring for my outdoor cameras. I was considering switching my indoor system yo ring as my alarm company keeps raising their prices but I’m not putting ring cameras inside my house. especially because the privacy shutters on them are manual

    • The Doctor
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      79 months ago

      That implies that they pass parameters in URLs… FFS.

    • nocturneOP
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      510 months ago

      Eufy cameras will not allow spaces in the WiFi password.

    • @Puttaneska@lemmy.world
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      39 months ago

      I encountered something like this at work. It wasn’t pass related, it was just a means of getting people to make text responses. Ampersands were replaced with some gibberish format, which annoyed everyone.

      I got some kind of explanation from our tech people, which I understood to mean that ampersand was used to indicate that what followed was live code. Turning the ampersand into gibberish text was a safety measure to stop mischief.

      I’ve noticed ampersand replacements in some news feeds too

  • ℍ𝕂-𝟞𝟝
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    239 months ago

    Imagine having to contract with a company in order for them not to fuck your life up with your own data. This is ridiculous.

    • @toastal@lemmy.ml
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      1610 months ago

      My bank disables paste as has code checking if the browser is greater than Netscape Navigator 4.

        • @toastal@lemmy.ml
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          9 months ago

          I wrote a TamperMonkey script. 😅 I needed to so I could use my password manager. How dare I.

          Should be a general web dev usability note: always aim to make your code to be friendly for scraping & userStyles/userScripts. If a client isn’t updating shit, at least users can easily fix things. This is also another point against this Tailwind-only trend since you tend to lose anything semantic in the DOM & have nothing to select on.

    • @otp@sh.itjust.works
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      610 months ago

      Yup. My bank was even “translating” passwords to PINs behind the scene specifically so your password for the website would be the same as your password on the telephone.

  • @alkaliv2@lemmy.world
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    1510 months ago

    Just wait until you get to Transunion’s site. It is a dumpster fire of consisting of the worst sign up I’ve ever seen, “Contact our social team” and "If you haven’t logged in for awhile create a new account. I could not believe how awful it was. I had to just call and do it over the phone.

    • nocturneOP
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      29 months ago

      Transunion was not too bad, and they did not require my full SSN, unlike Equifax. But transunion will not easily give me my credit score unlike the two Es.

  • @chiliedogg@lemmy.world
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    139 months ago

    I swear password restrictions are getting to the point where there’s eventually going to only be one usable password.

  • @voracitude@lemmy.world
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    610 months ago

    Oh boy. If you think this is bad, you should try waiting a few weeks or months after you’re signed up this time, then sign up for a new account using your current details, just with a different email. Spoiler: if you can answer the security questions, you’re home free.

    And remember that between the Equifax leak and more recent hacks, at this point, every sensitive detail for every member of the economy is now in the hands of bad actors. If they want your shit, or into it, they’ll social engineer it.

    Should passwords have maximum character counts? Sure, to prevent overflow attacks (or whatever) by pasting five different analyses of the movie Primer as your password. It should be longer than 20 in any case. But are there other, way worse security issues? Yes.