This seems to be a case of start with a horrible plan that they know will make everyone angry only to roll it back to a plan that still sucks but isn’t quite as bad to try to reduce the sting. The thing is, I don’t think their customers are that stupid.
I hear this accusation a lot, but how many times does it work out for the company? Maybe the second plan doesn’t get any press and that’s proving your point?
People keep comparing this to how WotC had to give up more gorund than they started with after announcing their DnD bullshit. As someone who plays Magic I can tell you they do and get away with stuff like that multiple times a year and the DnD thing was a rare exception of people holding them to account. They’ve shown no signs of having changed things either.
Businesses who act like this know that in the long run they get very slightly more profit out of it than they lose from the times people stand up to them.
This seems to be a case of start with a horrible plan that they know will make everyone angry only to roll it back to a plan that still sucks but isn’t quite as bad to try to reduce the sting. The thing is, I don’t think their customers are that stupid.
I hear this accusation a lot, but how many times does it work out for the company? Maybe the second plan doesn’t get any press and that’s proving your point?
Worked with reddit when they hired Ellen Pao as a scape goat to implement harse changes then they rolled it back after to what they wanted
I don’t remember what they were trying to change, what they ended up concluding with and what it was like originally.
People keep comparing this to how WotC had to give up more gorund than they started with after announcing their DnD bullshit. As someone who plays Magic I can tell you they do and get away with stuff like that multiple times a year and the DnD thing was a rare exception of people holding them to account. They’ve shown no signs of having changed things either.
Businesses who act like this know that in the long run they get very slightly more profit out of it than they lose from the times people stand up to them.
Oh, I don’t think it often works out. But a business person can make the data show what they want to do while ignoring what is likely to happen.