@misk@sopuli.xyz to Technology@lemmy.worldEnglish • 2 months agoTeleperformance Uses AI to ‘Neutralize’ Indian Accents of Agentswww.bloomberg.comexternal-linkmessage-square11fedilinkarrow-up1153arrow-down13file-text
arrow-up1150arrow-down1external-linkTeleperformance Uses AI to ‘Neutralize’ Indian Accents of Agentswww.bloomberg.com@misk@sopuli.xyz to Technology@lemmy.worldEnglish • 2 months agomessage-square11fedilinkfile-text
Mirror: https://archive.is/2025.02.27-171118/https://www.bloomberg.com/news/articles/2025-02-27/teleperformance-uses-ai-to-neutralize-workers-indian-accents
minus-square@iAvicenna@lemmy.worldlinkfedilinkEnglish6•2 months agonobody can expect malintent from a british gentleman’s or lady’s accent
minus-square@Dsklnsadog@lemmy.dbzer0.comlinkfedilinkEnglish1•2 months agoIt’s a natural instinct to lower your defenses with someone who speaks like you. That doesn’t mean it’s the right thing to do.
nobody can expect malintent from a british gentleman’s or lady’s accent
It’s a natural instinct to lower your defenses with someone who speaks like you. That doesn’t mean it’s the right thing to do.