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bobzrkr@sh.itjust.worksto
Ask Lemmy@lemmy.world•Tech support workers, what are your favorite stories from your time in the industry?
12·2 years agoI did support for inexpensive, but commercial grade network equipment. I’d just been promoted to a senior support engineer 2 days earlier. My boss came to me and said “we have a customer who just deployed a over $250k of equipment and it doesn’t work. The customer, sales person and account rep are on the call, we need you to figure it out”. After an hour or so going over their setup we found out our new switch connects to a 3com switch over a fiber line. 3com was out of business at this point, but I managed to find documentation on the product online. It’s fiber ports were FDDI. Our switch only supported Ethernet (No one really supported FDDI at this time.) At which point the sales person said “we’ll just have to replace the rest of the hardware” and the customer agreed.
bobzrkr@sh.itjust.worksto
PC Gaming@lemmy.ca•HELLDIVERS 2 Steam Account Linking Update [link to PlayStation Network mandatory]
61·2 years agoI bought this game, then couldn’t remember my PSN password, or recover my PSN account. Didn’t realize it was optional. But I got a Steam refund.

If you give him too much affection he’ll bite you. He also loves to knock metal objects off of tables. I think he just likes the noise. He will come into my office while I’m working to yell at me to let him out, even though my wife is right by the door.