- cross-posted to:
- technology@lemmy.world
- cross-posted to:
- technology@lemmy.world
You must log in or register to comment.
Can we please stop with the browser bloat? This is something that should be a plug-in, not a kitchen sink feature.
Agreed. This is well outside the scope of native browser functions. Firefox already has a rich extensions ecosystem. They can just include the extension with the browser by default for all I care, but as a native feature, this makes no sense.
Firefox extension platform frontend is a mess and has been for years.
I’d say these should be “recommended plug-ins” but imho FF/Moz embarassed themselves on that front with the whole “Pocket” thing.
+1. When Edge added a price tracker / financing thing, the same people threw a fit.
If you were pro that, you should be pro this.
Just use LibreWolf if you want debloated Firefox
Amazon only operates in 58 countries, so it’s basically useless for everyone else. But the company they acquired (fakespot) seems to do more than amazon, but that still does not make it worth packaging it with the browser
I bought an 4.7 rated amplifier on Amazon that broke the first day. Looking at the reviews closer, I noticed they were 100% paid reviewers.
When I tried to leave a negative review, Amazon stopped me, giving a generic message about fake reviews on this product. This product is still out their with a high rating and no way for actual purchasers like me to warn other customers.
deleted by creator
I’ve gotten into the habit of never buying anything from Amazon
FTFY. I don’t even have an account there.
I only use it for 2 dollar Amazon prime video + gaming sub that I got when Apple App Store glitched.
How do these analyzers determine if a review is fake?
It’s some ML/AI thing that analyzes the review content.
I honestly have no idea how accurate it is either, but I guess if it gives a strong ranking back you’d probably be best to take that into consideration.
deleted by creator
That’s appalling customer service.
Amazon stopped me, giving a generic message about fake reviews on this product
Can you elaborate? I’ve never experienced this and would like to understand how they do it.
I’ve had this multiple times.
Tried to leave a big detailed helpful negative review and it gets flagged for being suspicious, with no copy of the review attached so I have to write it all again. And then it gets removed again.
I just looked in my emails. The exact phrasing was “We have reviewed our decisions and concluded that the product you received is authentic. As a result, we removed your review specific to this product. This ensures other customers see reviews that reflect the current shopping experience.”
Most recently it happened with a body trimmer, where I never questioned the inauthenticity, and then a zojirushi travel mug that I genuinely believe was a fake, and attached a lot of evidence.
Give it 2 stars instead of 1.
And never read the 5-star reviews.
Amazing. Thanks for the description.
Do you mean Vine? I can tell you a few things about that.
Yep vines, never paid attention to them until this happened.
Are they all fake or something?
Customers who were sent free products “to honesty review”
Are fake reviews even a problem worth bothering with? The far bigger problem is that most reviews are just devoid of useful information. “Thing arrived and box looked pretty” is what most of them boil down to. If they are fake or not doesn’t make a difference. Even a review that puts effort into itself, is largely useless when the writer didn’t have multiple competing products at hand to compare. And on top of that you have the issue that products will frequently change under the hood, so even if the product was good a year ago, there is no guarantee you are getting the same thing when you order it today.
The whole online shopping landscape is a complete mess and fake reviews are really just the tiny tip of the iceberg. To really improve the situation you’d need some “Consumer Reports”-type effort that objectively evaluates a products performance and compares it to the competition. Depending on random people on the Internet to do the reviewing is kind of a lost cause to begin with.
My favourite is someone who rates it 1 star because they got it late.
You’re reviewing the item you wet wipe, not Katie who works for Evri/Hermes…
If Amazon had visible seller reviews, I would be more inclined to agree.
Then again, if people would actually say who their sellers were, I would be less inclined to agree.
There is also the question section.
“How big is the item itself”
Some idiot: I don’t know. Bought it as a gift
deleted by creator
The unfortunate thing is that the weak-minded people most likely to succumb to that pressure are also the least competent to give good answers.
No. They get an email asking “Can you answer this?” Not a product survey.
Of course they are a problem? The real issue is the star ratings in aggregate of course, but the value in individual reviews is detecting patterns - “didn’t like the lock thing” “latch was loose” “maybe it’s just me, but the latch didn’t feel solid” “the lock broke off within a week”. You start to see trouble spots if you know how to skim actual reviews.
So to get that value, you don’t restrict input, you leave it open, the “pretty box” people aren’t ideal, but it’s fine because it allows for the breadcrumbs that tell the larger truth. It’s ridiculous to expect normal, busy people to do “consumer reports” style reviews for every small kitchen sponge and packet of stickers sold online?
With Amazon there’s also the problem of them combining reviews of entirely different products into a single product’s page. I have no idea why they do this. There are also sellers who switch the product on the page while keeping the positive reviews for an earlier product.
This right here. It should be illegal to do this. I discovered this I think last year and it blew my mind, it’s straight up misleading the consumer.
I avoid those as soon as I notice the signs, but I’ve found less and less instances over time (which is a relief since there used to be loads of pages like that). I thought I read somewhere it’s against Amazon’s own rules to do this. Not 100% sure though.
Are fake reviews even a problem worth bothering with?
I feel like this is the case. Whenever I have a new hobby and need to make a purchase, I rely a lot on reviews of others because it’s impossible to guarantee the quality of anything. Look at Doc Marten’s today, they fucking suck, and this is a “known” brand. Now how about buying all sorts of weird shit from other countries or small companies that aren’t well known enough.
Yes for consumers this is a problem.
The whole online shopping landscape is a complete mess and fake reviews are really just the tiny tip of the iceberg. To really improve the situation you’d need some “Consumer Reports”-type effort that objectively evaluates a products performance and compares it to the competition. Depending on random people on the Internet to do the reviewing is kind of a lost cause to begin with.
This would be a welcome solution.
Are fake reviews even a problem worth bothering with?
For me, the answer is mostly “no” because I just assume everything (except certain name-brand items that I did my homework on elsewhere) on Amazon/Ebay/Aliexpress/etc. is marginally-functional crap and adjust my expectations accordingly.
If anything, the only signals I go by on those sites are the number of ratings and reviews (not their content) as indications of popularity, following the “wisdom of crowds.”
Stiftung Warentest is such a thing in Germany.
The far bigger problem is that most reviews are just devoid of useful information. “Thing arrived and box looked pretty” is what most of them boil down to. If they are fake or not doesn’t make a difference.
But-But how are we supposed to know how handsome/beautiful the delivery rider who delivered the parcel is???
Photos from people who received the product are useful, you never know with the marketting bs. And I would argue that random people review are important, but they are so bad right now that you got used not to look at them. Of course some will be stupid (1/5, came late), you just have to read them. Which is impossible with the 50.000 fake on every product.
I like the reviews that say “I’ve owned this for 20 minutes and it works great!” I assume most reviews are from people who just received the product (because that’s when they’ll think to write a review) and are therefore pretty useless as a guide to quality.
Yeah if you want in depth review it’s not the way to go for sure. Independant reviewer on youtube or, if you’re really desperate, reddit are better.
I love the reviews that say “I haven’t gotten it yet but I’m sure it is good” or they review UPS instead “Package arrived damaged”. They are as useful as those idiotic unpacking videos.
If I use reviews I look for ones with specific information and what the general range of negative ones are. If there are a mess of negatives ones and they are recent with details included then I pay attention.
Yeah I think it’s pretty easy to work around fake reviews. Seems like a skill issue tbh.
I’m skeptical… how are the fake reviews identified and how do you avoid flagging real ones?
deleted by creator
It could be something like that (hint: they already deployed an offline neural network in Firefox with which you can translate web pages), and the idea would be to detect AI-generated content.
deleted by creator
Well it will be, because it’s detecting AI-generated content indirectly. What it’s directly detecting are bot posters, which are much easier to spot.
“AI detectors” have the uphill job of having to figure out whether something is generated by looking only at what was generated. Fakespot and tools like it get to use the metadata, which has many telltales that bots aren’t even trying to hide.
deleted by creator
IDK chief. It seems like one of those things that are hard to do in theory as you said, but relatively easy in practice.
I mean just about any human who has played a bit with ChatGPT nowadays is able to identify ChatGPT generated paragraphs within a few words. I don’t suppose it would be much harder for a machine.
deleted by creator
I just want native vertical tabs lmao
what’s a vertical tab
Where the tabs are on the side of the desktop screen instead of the top.
And i just want a tab bar on Android tablets/foldables like every other browser.
This will work for 15 microseconds before people start deploying it as an adversarial training aid.
Came here to say this.
Guess it’ll have to be a live service that is constantly running and updating what a wonderful world
The dedicated websites to check amazon reviews like fakespot.com have been almost completely beaten. What is Firefox going to do differently?
Per the article, they are integrating Fakespot into Firefox, so it won’t be different. Hopefully the tool can be improved
Yeah. Fakespot is no better at all. The best thing to do right now is know if a product has only been listed for less than a couple months and has hundreds of reviews, it’s BS.
Next up; go to the review section, sort by newest, and read those reviews. Usually the fake reviews are flooded in early and you get more real ones in later. I’ve seen things rated at like 4.5 stars with 500 reviews, but then half of the 10 most recent reviews will rate it 1 star.
Yeah it doesn’t seem too difficult to me to see when reviews seem fishy. I have never tried fakespot myself.
Another thing to check is that the reviews match what the product is for - I have seen a lot of Amazon listings where the seller will have a product up for a long time, get a lot of positive reviews, then change the listing to something else. So it looks like the listing has been up for a long time with good reviews but it’s really a different item. Then note the seller and don’t buy anything from them lol.
I have a Firefox extension from this website, and another one… So I’ve had this all along. I guess it’s great to hear they are building something into the product itself, though.
I’d really prefer it stay as an extension, honestly. The whole of the userbase does not need this and I hate software bloat.
Given the amount of malicious extensions that have slips through the cracks over the years, I’d rather it baked in. Something like that is very much inline with what Mozilla is all about in the end. Useful features that many would want isn’t bloat.
So how much do I have to pay to boost the Fakespot rating of my product listing?
We’re switching to Firefox!
Just did it.
It is very nice to see Mozilla doing quite useful/helpful projects from time to time.
Removed by mod
The article is about a feature they’ve brought to their Firefox
I’m curious to see what Mozilla will do with the shopping assistant portion. Lots of browser extensions, and potentially even some of the Mozilla sponsors offer these types of features, and if Mozilla just stamps them out all at once by integrating that feature, it might lose them some financial support.
On the other hand, I do hope they don’t start amassing huge amounts of training data from their uses. It would be a real bummer to not have a decent browser option anymore.
I’ve already been using the fakespot extension for a few years, and honestly, it feels pretty useless. I’ve seen it give A and B scores for products that I know have fake reviews. And on Amazon or Walmart and similar sites, we already know that the reviews are bullshit, so what difference does it really make for it to tell me that? It’s not like I have any better option in most cases.
Eh, Fakespot has been decent enough for me. I think it works best when there are a lot of reviews, it’s not very helpful when it’s like 5-10 reviews on a product.
deleted by creator
LibreWolf will probably have us covered.
It’s a fork of Firefox without Mozilla telemetry, and defaults set to “privacy on” basically.
I switched a couple months ago and am perfectly happy with it after well over a decade with Firefox.
firefox hitting homeruns on user-friendliness with actually useful features that protect you online, while all other browser just wanna put more ads in front of your face.
Always sort by 1 star. And if the comments share similar issues. Do not buy.
No… 2 to 4 star reviews are more realistic. 5 star reviews are either fake or they got lucky and nothing bad happened. 1 star reviews usually are from people that were PISSED OFF while 2 to 4 star reviews are generally from people with more nuanced opinions than “this product cured my cancer” or “this product set fire to my cat and stole my significant other”
Does anyone know the split of Amazon’s mobile app versus mobile web and desktop use? This won’t have an impact on their proprietary app and that’s a shame.
i’ve found that firefox on android is one of my favorite apps, even replacing native apps in many cases.
Same. I even browse Lemmy in Ff.
i like jerboa for handling any actual conversations i get into, but the search is worthless so i have some custom search engines configured just for lemmy:
https://lemmy.world/search?q=%s&type=All&listingType=All&page=1&sort=New
I watch YouTube without ads all through Firefox
And so it begins, the marketing world has got its claws in AI.
I mean, Fakespot already does the same thing. They rate the product based on the quality of reviews (whether or not they’re fake).
Yeah sorry, I wasn’t aware the AI wars already spread into marketing-land
It’s not even just AI. It’s also real people being paid to leave fake reviews.
