so now proton completely blocking account creation through their onion adress? I have standard protection, javascript enabled. Time to swith for those who use this service as they are ditching tor and switzerland?

    • cookie019@lemmy.dbzer0.comOP
      24·
      2 months ago

      I have tried a new circuite before publish this post - without success. but considering that I use their onion adress they could nit see my tor exit node as far as I now, anyway.

        • yetAnotherUser@discuss.tchncs.de
          8·
          2 months ago

          Yeah, I’ve had to go through 20 or 30 circuits once to make Google’s captcha allow me through. It just failed with the message “Unusual traffic from your computer network”. Someone was probably running a botnet, as this only happens rarely. If Google wanted to block Tor, they’d have done so by now anyway.

    • m-p{3}@lemmy.ca
      21·
      2 months ago

      He used the onion address, which doesn’t go through an exit node like regular darknet-to-clearnet traffic.

  • upstroke4448@lemmy.dbzer0.comEnglish
    434·
    2 months ago

    Have you actually asked proton support about this issue, if so what have they said?

    It seems like you got frustrated and instead of trying to get help you decided to complain on lemmy.

    • cookie019@lemmy.dbzer0.comOP
      310·
      2 months ago

      Hi, they have average response time 1 month. Probably it’is not useful when you want create account now, yes? “instead of trying to get help you decided to complain on lemmy” and what? proton blocked tor, it is their decision, it is not a bug. I have my other email provider so I do not need to beg proton to unblock tor registration. My objective was to inform lemmy users about this, I did not ask for help in my post as you noticed. If proton company is interested in their customers they can monitor such complaints but since they “cut their presence” on mastodon and opensource media platforms it will not happen.

  • coffeetastesbadlikecoffee@sh.itjust.works
    19·
    2 months ago

    I previously commented I would write the support, now I actually read the docs first and found out why:

    If you want to create an account over tor you can, just not via the clearnet URL, probably due to rate limiting by IP adress. However if you use their Onion Link as specified in this article by their support (https://proton.me/support/tor-setup) it works just fine (as far as I just tested). So great! Because using .onion services is far more secure than accessing clearnet over Tor anyway.

    Here the url, verify it with the link in the support article tho: https://protonmailrmez3lotccipshtkleegetolb73fuirgj7r4o4vfu7ozyd.onion/

  • coffeetastesbadlikecoffee@sh.itjust.works
    151·
    2 months ago

    Just tested it, same here. Clearnet works but tor not. I will contact support since part of the reason I like to pay for unlimited is to subsidize free, anonymous accounts.

    Edit: here is my other comment:

    I previously commented I would write the support, now I actually read the docs first and found out why:

    If you want to create an account over tor you can, just not via the clearnet URL, probably due to rate limiting by IP adress. However if you use their Onion Link as specified in this article by their support (https://proton.me/support/tor-setup) it works just fine (as far as I just tested). So great! Because using .onion services is far more secure than accessing clearnet over Tor anyway.

    Here the url, verify it with the link in the support article tho: https://protonmailrmez3lotccipshtkleegetolb73fuirgj7r4o4vfu7ozyd.onion/

    • cookie019@lemmy.dbzer0.comOP
      2·
      2 months ago

      Okay, if they will responder faster than in one month you could publish the respond here if you will like to do it. But I am surr they will say it is a “technical error”. Every privacy leak now is described as technical error - apple, google, meta - all use this therm to justify their intentional action

  • evilcultist@sh.itjust.worksEnglish
    5·
    2 months ago

    A while back I tried to create an account with vpn and got notice that said something about how I couldn’t use it to validate other accounts without validating that account because other companies had threatened to label them as untrustworthy or spam.

  • francois@sh.itjust.works
    31·
    2 months ago

    While on dread recently I stumbled across this old post regarding issues with their onion adresses https://encryp.ch/blog/disturbing-facts-about-protonmail/

    When a user makes a new account with Protonmail on TOR they are re-directed from Protonmail’s “.onion” to “.com” address. This breaks your secure encrypted connection to their onion address, enabling your identification. There are absolutely no technical reasons for this feature. In fact, the only other websites that operate like this are suspected NSA/CIA Honeypots.