HP customers claim firmware update rendered third-party ink verboten | Then the company cranked up the price of cartridges, complaint alleges::Then the company cranked up the price of cartridges, complaint alleges

    • @Wermhatswormhat@lemmy.world
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      111 year ago

      Beat me to it. DO NOT BUY HP PRODUCTS ANYMORE! Brother is a fantastic alternative and if I’m not mistaken sometimes cheaper, and if not cheaper, it’s at least far better quality.

    • @PM_ME_YOUR_ZOD_RUNES@sh.itjust.works
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      1 year ago

      It’s fucking nuts how much better they are. I bought a monochrome Brother printer a few years ago for like 250$. I’m still on the starter toner that came with it. I am never going back to ink. Gone are the days of not being able to print in black cause I’m low on cyan. Fuck HP.

    • @Buddahriffic@lemmy.world
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      11 year ago

      Personally, I’ve been fine without having a printer at all for like the last decade. In the rare event that I need to print something, I’ll just go to Staples or something to get it done there. I’d be surprised if I’ve spent more than $20 total on printing.

      Though with my daughter getting older, it might be only a matter of time before it becomes more cost effective and convenient to have my own. Which will not be an HP even if they paid me to take one.

  • @Copythis@lemmy.world
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    301 year ago

    I work on copiers for a living. Seriously, fuck HP.

    I swear they’re designed not to be worked on. Just speaking of the fuser on any Laserjet photocopier, they heat up and cool down constantly. Obviously stuff is going to break and it needs to be repaired.

    HP says fuck you! On the little desktop printers, on some models, you have to take all plastic panels off, and they all connect to each other so good luck getting it put back together right. They’re built exactly like a rubix cube. I literally clip off plastic tabs and just leave it. The customer never knows.

    I’ve been through official HP training. They told me “we can’t teach you on a specific model because we average a new model every month, so we’ll just give you a ball park on what to look for”

    I stopped calling HP support because they don’t even know their own machines. Shout-out to Laser Pros, they’re the best.

  • @crusa187@lemmy.ml
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    51 year ago

    Happened to me! Even with me taking efforts ahead of time to prevent the new firmware download, it somehow snuck through. I finally got so fed up with their BS because of this, I got rid of the hp and bought a Brother. Brother workin flawlessly, and I can rest easy knowing it will just print shit when I need it to and not try to extort cash from me to do so.

  • Dariusmiles2123
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    41 year ago

    I hope I’ll remember never to buy anything new from HP as that’s disgusting 🤮

  • @tabular@lemmy.world
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    31 year ago

    Are there government consumer projection people working but no one has ever submitted a report so they just don’t know?

  • Obinice
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    21 year ago

    Y’all gonna make me look up the German dictionary so I know what verboten means, gawd damn I don’t need no education

    (To be fair it’s interesting that they’d throw a random German word into an English language headline meant for English language readers, especially as it’s the key explanatory word in the headline, and yet it’s one we wouldn’t commonly know. Unlike commonly used non-English words like Information, or Cul-de-sac, Zeitgeist, Kaput, or Baguette, we - to my knowledge - haven’t used the word verboten before over here).

    So yeah, I had to Google translate it xD But now I know! Woo!

  • vojel
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    11 year ago

    Not related: but is „verboten“ (forbidden) really used in English? Just wondering because it is German.

  • @OutrageousUmpire@lemmy.world
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    11 year ago

    HP isn’t what it used to be. I’ve got an HP color laser printer that has been cranking for more than ten years, while using third party toner. It’s sad seeing them like this now.

  • @SteveDinn@lemmy.ca
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    -91 year ago

    Somebody tell me again why we, as a society, still print things? Other than publishing, why do we need printers?

    • @bobs_monkey@lemm.ee
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      51 year ago

      Some of my clients want a physical invoice. My CPA wants hard copy for notation. I want physical copies of certain documents for ease of use. The DMV won’t take electronic copies of proof of residency. CVS insists on providing a mile long receipt.

      There are a million more. Most of it breaks down to people’s preferences and bureaucracy. It’ll be a long time before hard copy goes away.

    • @tpihkal@lemmy.world
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      31 year ago

      The company I work for went “paperless” and now uses even more paper than before ¯_(ツ)_/¯

      For them, it was about revision control. Everything needs be stored and traced electronically but that means reprinting documents every time an order comes up again.

    • Rentlar
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      31 year ago

      My ailing grandfather has no phome nor computer, I send him letters every month with full colour pictures of myself and family.

      That said I use my local print shop because I’d rather pay $0.50 per page than have my $25 inkjet printer cartridge deplete after 10 pages.

        • @tpihkal@lemmy.world
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          21 year ago

          This is the part that is downright criminal in my book. I bought a Canon inkjet printer with tanks rather than cartridges; there are some serious disadvantages to think about, but I’ll dump w/e ink I want in that tank until the day it dies thank you very much.

          Eventually I’ll have to figure out how to dispose of this fucking thing while it’s still full of ink, but as I always say, “Fuck you, future me!!” 😅

    • Valen
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      21 year ago

      My MIL doesn’t like to read things on the screen, she much prefers paper. So she prints lots of webpages. sigh