I remember working tech support for creative labs through college. “Please try rebooting your computer, and call us back when it’s done”. You learn to recognize the people who will take hours to do simple troubleshooting…
Years ago, I convinced my parents to ditch the phone line and use an early VoIP company. When things went wrong with our ISP, I would call the 1-800 tech support line, who would immediately ask me to reboot the modem…
It was nearly impossible to get them to understand (a) of course I already tried that and (b) that would disconnect the phone call we are currently on.
I remember working tech support for creative labs through college. “Please try rebooting your computer, and call us back when it’s done”. You learn to recognize the people who will take hours to do simple troubleshooting…
Years ago, I convinced my parents to ditch the phone line and use an early VoIP company. When things went wrong with our ISP, I would call the 1-800 tech support line, who would immediately ask me to reboot the modem…
It was nearly impossible to get them to understand (a) of course I already tried that and (b) that would disconnect the phone call we are currently on.
It’s unbelievable how many times I have pretended to reboot my PC to placate a tech support moron on the phone.
ipconfig/release
ipconfig/renew
Okay, it’s at that black bootup screen now, now windows is loading…