I believe that a few jobs will be hard hit. Things like first level phone customer support or service are probably going to be decimated, keeping humans for 2nd or 3rd level.
A similar thing happened with the irruption of the PC. In a few short years, the majority of professional typist jobs disappeared.
I believe that a few jobs will be hard hit. Things like first level phone customer support or service are probably going to be decimated, keeping humans for 2nd or 3rd level.
A similar thing happened with the irruption of the PC. In a few short years, the majority of professional typist jobs disappeared.
AI has sucked for years and that didn’t stop companies from trying to replace customer service with AI.