We need to strike back with an AI customer which alerts us if we could finally talk or chat again with a human if all automatic solutions are discussed.
I’ve had automated systems just straight up hang up on me when I ask for a customer service representative instead of actually linking me to one. Because it says it “couldn’t understand me”.
We need to strike back with an AI customer which alerts us if we could finally talk or chat again with a human if all automatic solutions are discussed.
Fuck YES
If i won the lottery, id invest in that.
I’ve just taken to randomly pressing buttons until it gives me a human.
I’ve had automated systems just straight up hang up on me when I ask for a customer service representative instead of actually linking me to one. Because it says it “couldn’t understand me”.