Former Googlers have always said that the big issue with sustaining products at Google is that it is highly competitive and Google rewards new products, not sustaining current products. So, most people want to continuously join/form teams for new products leaving little resources for current products. This has been the way since Google started becoming a large company – so decades now.

This makes sense as to why Google puts out applications that seemingly do the same thing as something else but ever so slightly different and why there are sometimes cool new products that die on the vine years later and if there was no slightly different thing available it just dies or if there is then there is a half-assed migration.

In the Reddit AMA the Google Home team answered a few questions and only the very few softball ones. One interesting comment they made though is that because of the Nest products and generally new products, they believe it is a challenge to support the older hardware, including integrating Google and Nest hardware, so basically you get features removed to make it all work. Of course, there was the promise and supposed internal roadmap that puts these features back eventually, but we’ve seen that kind of promise over and over from Google and it rarely happens. They are trying to replace Assistant with their Gemini AI which you can do now but it comes with even less features (but parity is coming – they promise!..one day!). Is that parity with current Assistant which seems to be supporting less and less and working worse?

Google is losing a lot of consumer trust in products I think and it’s going to get worse for them as this trickles to the general consumer-base.

I’m still pissed over the loss of inbox.

They have an agenda, which isn’t aligned with your agenda. They only care about profitability, so they kill any projects not supporting that goal. Some projects are created to gather specific data sets about users, and the project is shut down when the data is captured, regardless of how popular the project was. They are always doing something with an ulterior motive. Once you understand that then you won’t be mystified by their decisions anymore.

I’m not ready to be reminded of the loss of inbox

There’s still no better email client than inbox. It was so fucking good

I always felt Google is just a collection of startups each doing their own thing, and they live and die like startups, too. There’s barely any overall strategy, and whenever they actually try to do something strategic, the result sucks (e.g. G+)

Man, Inbox was so good. I still start typing “inbox” into the address bar to get to my emails.