TekSavvy is the last remaining large internet wholesale provider, as others have been snapped up by bigger rivals in what independent ISPs describe as a challenging regulatory environment.
Roughly half a dozen independent ISPs have been sold since February of 2022. According to BMO Capital Markets analyst Tim Casey, BCE Inc. paid roughly $139-million for Ebox, an internet, telephone and television service provider based in Longueuil, Que., and approximately $335-million for Ottawa-based Distributel last year.
Telus, meanwhile, acquired Altima Telecom and Start.ca for undisclosed amounts, while Quebecor Inc. snapped up VMedia, an independent internet and television provider serving customers primarily in Toronto, in July of 2022. The price of the VMedia acquisition was also not disclosed.
Montreal-based Cogeco Inc., meanwhile, paid $100-million for Oxio, a Montreal-based provider with 48,000 internet subscribers, Mr. Casey wrote in a research note…
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Sent an email to my MP. This is a competition issue similar to the Shaw sale to Rogers and the feds should get involved. You should do the same.
Ugh, this is so discouraging. I’m a big fan of Internet Lightspeed as an independent ISP (Vancouver area). I haven’t seen news of a buy-out for them yet, and I hope I never do.
I’ve been with Teksavvy for nearly 15 years. This is a sad, sad day.
Here’s a non-paywall link: https://archive.is/qfn4r
We were Teksavvy subscribers for 10 years but switched to Bell Fibe last year…all Teksavvy had here was 6 Mbps DSL with a lousy 720 Kbps upload speed. Felt bad because I liked them but needed better internet for today’s demands. CRTC screwed them.
It sucks because my community is still stuck on 100Mbps per second as the max over DSL unless we get cable internet. We have been back and forth between both DSL and cable and find we have issues on both regardless of the provider, router, or modem. At this point I feel like the lines to our neighbourhood/house are just so old and flakey and struggle to handle peak internet usage times. It just feels ridiculous though because there is fibre lines at the end of the street as those lines provide fibre access to the new communities.
These companies have no incentive to upgrade/maintain things beyond their initial installations because they control the market. Third party providers can only do so much when things don’t work. All they can do is essentially put in a ticket with Bell or Rogers and tell them to fix it. And Bell or Rogers uses their contracted workers to say “yeah looks fine to me” and calls it a day.
I’m getting quite sick of the CRTC not doing anything and not stepping in as much as they should be. I also don’t like that I see things like the Bell chairman in private undisclosed meetings with the CRTC. Overall it just seems like corruption runs deep. I guess I’m not really surprised anymore.
CRTC screwed them but they treat their loyal customers EXACTLY like the big three. They fuck us.
Right now new customers can save $400 a year compared to what I was paying for what most consider slow internet (40mbps down and 10 up). There was also an ACT NOW BEFORE ITS TOO LATE offer when I checked, less than two days left to snag a 100mbps plan for the price of a 40mbps one.
Literally no incentive to stay with a provider and be loyal, and all the incentive to hop around or threaten to hop around so that you get these secret special plans that they only pull out as a last resort
This is awful. TekSavvy was a strong advocate for positive change in a terrible, entrenched market, and the entire landscape is going to be worse without them. I guess at this point I hope that we see more municipal broadband efforts like in Olds, Alberta, though I fear that I’m never going to see something like that in any major cities.
I’ve really enjoyed my time with TekSavvy. My wife - then fiance - told me about them when I moved into our new place before her when I was comparing internet prices from the “Big 3”. Their front facing disdain for the monopolization and lobbying of telecom in Canada was fascinating to see and made me a big fan, alongside their competitive pricing and good service as well. Although it’s only been just over a year I’m really going to miss them if they change everything/are bought out. Hoping for the best here but it is looking grim.
Oh man you missed them in their glory days. They would pressure the big three, prices were lowered, and they gave that back to us customers. They emailed us telling our plans were getting cheaper, faster, or both!
Now they’re just the diet coke of the big three. They offer the same crap that all the other ones do - nothing for loyal customers but like over $400 off for newer customers, limited time offers for even faster and cheaper plans…
It’s all shit. You hop from service to service, or you tell them you’re going to do that and all of a sudden they offer you amazing plans to get you to stay.
Teksavvy will literally throttle your speeds if you’re late on your bill, without warning, days before they initially told you they were going to cut you off. This ruined my plans to download a few things before I was stuck offline. This forced me to use up all of my full speed mobile data (another thing that most developed countries don’t have and scoff at, data caps). Then you gotta argue with them to NOT have to pay for services that were not provided/withheld.
Okay, who’s in to form a co-op and buy them?
You have my sword. I don’t have a lot more than that to offer though. And the sword is just a metaphor.
Canada needs co-ops and Canada needs public access to communication networks. Is there a lawyer in the thread?
Even if we did that, it will still die without a drastic change in costs from the CRTC.
Regional co-ops (or regional branches of a national co-op) could provide wireless internet. It’s not ideal but if a person is not willing to accept Rogers, Bell or Telus, it could be acceptable.
Totally. But this is very different from buying TekSavvy. TekSavvy serves the vast majority of their customers via ROBeLUS’es last mile infrastructure. They can’t do that via regional wireless and so whoever buys them will have to keep paying ROBeLUS. If they can’t break even at this point, a new owner such as a co-op will have the same problem. The only owner that won’t is ROBeLUS. The only solution to this conundrum is federal intervention via CRTC, Industry Canada or the government itself. My guess we’ll hear from Jagmeet first.
who’s in to form a co-op and buy them?
dang, nvm. *puts sword away*
Oh god no, I don’t think the suggestion is we should form a co-op that buys TekSavvy. I can think of a lot of reasons that’s impractical. But I think there is realistically a space for Internet co-ops to be viable for some parts of Canada, if not universally.
This is a very sad day.
I had Rogshaw come to the door yesterday pushing their merger high-speed promo. Hopefully Teksavvy doesn’t get gobbled up by the three-headed Robelus. Sad day indeed.
Article is subscription only, you can read it here.
What industry turmoil?
What?? This country is so useless. I’ve stuck with Teksavvy since I got my first internet account back in 2009. I think I was getting 5/1 over DSL shared in a house of 3. I stuck through all the data usage crap they had to fight against, through the years of deep packet inspection, through the price increases in recent years, and even with knowing that the Liberals and the crtc are both seemingly in favour of never allowing them access to the fiber network.
Wind/Freedom mobile is getting sold yet again, I just experienced cable-cable being sold to Rogers, and now Teksavvy might next. And for what; its not like they’re bringing their fancy fiber to my house any time soon. They came by in 2019 letting me know they’re making the plans to roll it out on my street. It never happened. All while I get to watch them install fiber in the suburbs.
All of that combined with the extreme toxicity and ignorance on social media, I’m personally prepared to go dark and just use public wifi. All I need is a way to torrent and I’m golden lol.
You can’t really put your money where your mouth is if everything is extremely interconnected these days, and there just aren’t any options. I’m sick and tired of Canadian oligopolies
Never used TekSavvy but always heard good things
It was great. But lately the support is basically on par with anyone else, ie. really bad.
That sucks. Long time Teksaavy customer.
That’s a damn shame. TekSavvy made a name for itself for being the no-nonsense, customer friendly ISP.
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