• @ahal@lemmy.ca
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            910 months ago

            If they accepted a refund for the flights, it’s probably too late unfortunately.

            But for next time, airlines are required by law to rebook you in a timely manner. Even if it’s on a competitor’s flight. If they fail to do this, you can get home any way you choose then send them the invoice. If they refuse, small claims will force them to pay. Ideally record any conversations you have with them and keep all receipts.

    • FuglyDuck
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      10 months ago

      If you’re in the US, you can file a complaint with the DoT At this link here. It was set up recently :)

      it’s really Delta’s job to at least cover the cost of the hotels/rentals for what is (basically) their fuck up. (that fuck up being using clowdstrike/MS.)

    • GladiusB
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      310 months ago

      You should accept it and say “this wouldn’t have happened with Linux”.

      Sorry for your day. It must have sucked.

    • @ImplyingImplications@lemmy.ca
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      3210 months ago

      Kind of like what happened with McAfee! Just don’t look up

      Who was CTO of McAfee when an update bricked millions of computers by deleting svchost.exe

      George Kurtz, the CEO and co-founder of Crowdstrike

      • @gravitas_deficiency@sh.itjust.works
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        510 months ago

        It’s just so insane to me that c-suites are able to fail upwards after catastrophic failures like that.

        Incidentally, the guy who’s in charge of Google’s search division these days is the guy who was in charge of Yahoo’s search division during the period of time when the went from neck and neck for top dog to “I guess only Japan uses us now” 🤭

  • @ccunning@lemmy.world
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    2910 months ago

    Well it’s $10 more than my company gave me for my time spent…

    Oh - the company keeps it? Oh ok…😒

    • Neuromancer
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      -2010 months ago

      It wasn’t sent to the customers. It was sent to the partners. Crowdstrike sells in the partner model.

        • Neuromancer
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          -2910 months ago

          Could you imagine 10 dollars for fucking your month up and then when you use it. It’s canceled ?

          • FuglyDuck
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            10 months ago

            Let’s be honest, 10 bucks ain’t gonna cover the damage to the larger clients. Even moderate sized ones, that’s hundreds of thousands in revenue; with delta probably being out billions.

            So like “here’s a buck, pleas be nice” is just going to make me enjoy being very not-nice

            • Neuromancer
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              -2910 months ago

              This wasn’t to clients. This was to partners. Middlemen in the transaction process.

              You can’t buy most software directly from the vendor. You have to buy through a partner. They pass the paperwork and add 10-20%. They do provide some services but their main function is to pass paper.