• @Shdwdrgn@mander.xyz
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    1021 year ago

    And before anyone starts the discussion all over again… That’s 70,000 customers who have reported outages on a single site, and is by no means indicative of the total number of customers who are actually without service.

    • @mipadaitu@lemmy.world
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      151 year ago

      Doesn’t help that the title implies that’s the actual count, not the number of reported problems from one website.

      Normally ArsT is pretty good about that, but I guess in the race to publish first, they put up a poor title.

      • @Shdwdrgn@mander.xyz
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        21 year ago

        Yeah I agree, it should have at least said something like “have reported service issues…” Of course the article makes that more obvious, but even the comments below the original article were filled with people who didn’t read it.

    • anonionfinelyminced
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      101 year ago

      Can’t even sign into AT&T to view/report the outage. You can (conveniently enough) sign in to pay your bill if you want. AFAIK, the 70k number is the number of reports at Downdetector. It’s probably 100s of thousands affected, if not millions.

      • @DoomBot5@lemmy.world
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        11 year ago

        Honestly, that makes sense. Outage reporting service is nice to have. A way to pay your bills is a requirement. They clearly have different SLAs.

        • @otp@sh.itjust.works
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          11 year ago

          The other commenter said “bill”, but you added the S. I got the impression that you could log in to pay your AT&T bill and nothing else. And if the service being billed for is down, maybe it’s ok if people don’t pay that particular bill right away…

    • Fubarberry
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      41 year ago

      Where I am they’re pretty reliable, and have better coverage than Verizon. My company provides a Verizon hotspot for work on the road, but I had to add hotspot to my at&t plan because Verizon leaves me without service too often.

      I’m not affected by this outage where I’m at, but my wife at home lost service and had to restart her phone to get it back.

      • @Ilikecheese@lemm.ee
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        31 year ago

        I’m not affected by this outage where I’m at,

        This didn’t appear to be location based. I’m on a family vacation with 7 total people on AT&T and 3 of us were affected and 4 were fine. Didn’t have anything to do with the model of phone, the plan you were on, or your location/tower you were connected to. Seemed to just straight up be random. Also a reboot fixed one phone, but not the other 2.

      • Lord Wiggle
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        21 year ago

        I’m not from the US, I only know AT&T from Last Week Tonight where John Oliver made fun of them many many times.

        • Fubarberry
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          11 year ago

          Actually now that I think about it, they’re probably talking about it being unreliable in larger cities. I know I get much slower internet speed whenever I go to any larger cities due to network congestion.

          But outside of major population areas they’ve been really good in my experience.

          • Lord Wiggle
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            11 year ago

            Last time I had anything less then 5G full bars was when I traveled across Europe to the middle of the desert in Portugal, to a festival of 40.000 people. The cell towers there weren’t built for that many people.

    • @paf0@lemmy.world
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      21 year ago

      It depends. Every carrier has better or worse spectrum and/or tower coverage depending on where you are.

    • Scott
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      11 year ago

      Last time I had issues was because I was still using my original sim from over a decade ago

  • @lemmyingly@lemm.ee
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    11 year ago

    Interestingly last week a UK network provider had a day - 2 day outage across the entire UK by the sounds of it.

    • @Ilikecheese@lemm.ee
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      81 year ago

      Is AT&T known for having shitty service nationwide or something or is this just a “big company bad durhur” meme? Where I live, they’re easily the best of the big carriers. I’d love to switch to someone else, but they have the best coverage by far and I honestly can’t remember the last time I had a service outage. I despise them as a company, but I can’t complain a bit about their service and I’ve had an account with them since 2001.