Sounds like a them problem if their software won’t refuse to update without an active contract. If it keeps working and being able to be updated then it’s on them.
It also says this same letter has been going out to users days after their contracts expired, regardless of whether any updates had been installed and even if the user had migrated to another service.
Exactly, if their software keeps working and allowing updates and they don’t know what the end user is doing then it’s a them problem. If they didn’t bake in telemetrics to know what version each license key is using then it’s on them.
Sounds like a them problem if their software won’t refuse to update without an active contract. If it keeps working and being able to be updated then it’s on them.
That’s the thing, it doesn’t do updates. This is just to scare people into paying.
The article says the letter demanded they uninstall updates to the point before their contract ended.
It also says this same letter has been going out to users days after their contracts expired, regardless of whether any updates had been installed and even if the user had migrated to another service.
Exactly, if their software keeps working and allowing updates and they don’t know what the end user is doing then it’s a them problem. If they didn’t bake in telemetrics to know what version each license key is using then it’s on them.